Dollar Tree offers a variety of products at reasonable prices, making it a popular spot for budget-conscious shoppers. While many customers appreciate the good deals and the surprise items they can find, some express concerns about the store’s selection, noting that it often lacks specific items they need. Customer service experiences can vary, with some shoppers encountering helpful employees, like one praised for their friendliness and assistance, while others report indifferent service. The store's location in a busy area contributes to a mixed atmosphere, with some customers mentioning issues related to local homelessness and shoplifting, which they believe have impacted nearby businesses. Additionally, there have been complaints about the store's refund policy, particularly regarding debit card transactions. Despite these challenges, many shoppers continue to support Dollar Tree for its affordability and the potential to discover unique items. Recently, prices have increased from $1 to $1.25, along with a small tax on non-food items. Overall, Dollar Tree remains a valued option for those looking for low-cost goods, though the shopping experience may vary based on individual circumstances and service interactions.