Floor & Decor in San Diego offers unbeatable prices on a wide selection of tile, wood, stone, laminate, and luxury vinyl flooring, along with cabinets, countertops, and installation materials. The store is clean and well-staffed, featuring a very large selection of tiles and showroom looks to view. It is favored by homeowners, DIYers, and contractors for renovation needs. Reviews highlight amazing, excellent, and helpful customer service, with staff described as patient, proactive, and kind. Employees provide valuable assistance with design services, organizing large orders, handling purchases and returns, and helping with product transport and online orders, ensuring a smooth experience for all customers.
We came in to see Melanie Suastegui for help choosing tile for 2 houses we are remodeling. She was great. We had been having difficulty making up our minds and she quickly helped us find just the right tile for each bathroom. So glad we came to see her.
January 2026
Today we had the pleasure of working with Carl - amazing customer service - promote him asap . he’s a keeper. Took everything to the car, unloaded it . Stayed with us the whole time while we were designing a master bath 👍
January 2026
Jesus - he was Kinsmans and proactively patient. I’ve been to the store many many times and have never received such excellent customer service. He is valued employee truly helpful customer satisfaction driven, and I’m very grateful for his help!
