Horrible customer service. Was unable to make our reservation due to trip changes and the manager Rachel was extremely rude and even laughed about our misfortune. Denied any request for a partial refund. Gave out the owners email which was for Hotmail, didn't seem professional at all.
September 2023
Even when they were busy the front desk staff and other staff went out of their way to help us! They were exceptionally kind. The rooms were large and cleaned well. The restaurant and pool were very nice too.