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March 2024 by Kirsten L.
tried to return a amazon package today for my grandmother and was unsure of how to get the QR code and asked the person helping me (older hispanic woman) so that i could explain it to my grandma , she then said again that i would need to get it a QR code with an attitude and that if i didn't have it that i needed to come back. i stepped out of line and went around the corner by the pillows to talk to my grandma where i heard the amazon return lady talking bad about me to another customer basically calling me stupid for not knowing what to do. i didn't go back and just left because i didn't want to face her. this is my local kohls for 20 yrs and ive never had issues til now
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February 2024 by -
Is Good
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January 2024 by Ron Holt
Love this store! So clean, everything shines!! Customer rep so friendly. Keep up the great work!!
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January 2024 by Aria Mujadidi
this store is clean and have the best quality of everything.
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January 2024 by Ozenoz Media
My favorite place to return "unboxed" Amazon packages. No line ever. Just scan the QR, fork over the merch and walk away whistling Dixie with a 15% off stamped receipt...
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January 2024 by Joyce Taylor
Very clean and sales people were very nice everything was great and outstanding yes wait a minute hold on hello wait hello
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January 2024 by Jose Mendez
Great Star great service tends to every need that I need while I’m shopping
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January 2024 by phillip lison
Overpriced factory second clothes
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January 2024 by Patty Chavez
I love it, it's my favorite store and I always recommend it to my friends.
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January 2024 by Tracy T.
The College Grove store is a clean and well organized location. The added bonus are the friendly cashiers and you can frequently find good sales too!
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January 2024 by Anthony B.
Update 2024: I came in for a self pickup from a kohls.com purchase. The girl and the manager girl that assisted me were super nice and helpful. They took the time to make sure I knew where I was going and got my item. I was very happy with my store visit. I usually pick the self pickup so I don't have to deal with people. These 2 girls made the experience pleasurable with their exceptional customer service. Kohls.com ordering and same day store pickup is legit! I have used it twice now and love it.
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January 2024 by Lina P.
I definitely do not shop here often. I feel the prices are a bit high, even with the "sales" they have. I mainly come here to do amazon returns which is quite convenient. Obviously, they set up the Amazon return collections to be in the back of the store to get you to look at their merchandise while you stroll. With Amazon returns, you do receive a percent off purchase coupon, again used to entice some purchases. Smart plan! I do utilize those coupons when needed. They only work on Kohl's purchases and excluded some high end brands as well as Sephora. On a positive note, I've always had a good experience when visiting. Employees are kind and helpful. The store is very clean and open. Plenty of items for everyone in the household including pets. It's overall a great department store and you can get what you need without having to deal with the overcrowded mall and parking is always plentiful. The Sephora here is usually very calm which makes for a more relaxing shopping experience. They also have great hours of operation.
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December 2023 by Stephanie P.
Yesterday I visited kohls.my experience was really exciting .it was one particular young lady named Michelle who was working in the men's sports section.she was really helpful,went out of her way to really help me.she didn't give me the run around.thank you very much.we need more people like here in businesses like this.again thank you to Michelle
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December 2023 by Krishna Lorona
great customer service, store is clean, inviting!
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December 2023 by Brithany Mondragon
I went in Sephora inside kohl’s and there was this one particular lady her name is Ashley, she was really welcoming and really helpful with my purchase today. I will forsure be coming backkk !!