Kohl's is a department store that rewards the everyday with sales and Kohl's Cash to help save money. It offers hassle-free returns and free store pickup for safe and easy shopping. The store carries favorite brands in fashion and footwear for active and casual lifestyles, beauty products by Sephora, and items to decorate the home, all designed to fit one's personality and budget. Customer experiences with staff vary. Many reviews describe sales associates as very, very helpful, easy to talk to, and superb, noting their knowledge makes customers want to return. Shoppers report being always happy to visit, enjoying the experience, and intending to recommend the store. However, other experiences differ, with some employees described as unfriendly, seeming bothered to assist, or overly watchful without providing effective help. Issues with store areas being a disaster and operational mistakes, like forgotten security tags, are also noted. The store can be shopped in person, online, or via the Kohl's App.
I haven't shopped at Kohls in years and it's exactly as I remembered. The store was clean and organized except for the jeans. I needed something for job interviews and was successful. Now I can shop online bc I know what sizes I need. The cashier was really polite and friendly. It was a good shopping experience.
August 2026
Fully stocked store! Nice and clean too! Customer service is great!
May 2026
We are visiting SD and wanted to take advantage of the sale prices of dresses. The sales clerk, Brandi, was extremely knowledgeable, helpful, patient and courteous, especially as I was trying on several different dresses. She made our shopping experience wonderful.
