LabCorp Corporate Office is known for its excellent and professional customer service, according to reviews. Customers have praised the front desk staff, particularly Kathy, for their ability to multitask and maintain a great attitude despite the business being busy. The lab staff, such as Nancy, have also been commended for their professionalism and exceptional service. Additionally, the company is recognized for providing incredibly fast results, with some customers receiving their test results in less than 24 hours, even when using a PPO insurance plan.
I was charged for a test that we have no lab results for. I was just transferred between billing and customer service even talked to a supervisor named young. No one had answers and it’s not the first time it’s happened. They don’t care about us they just want you to pay your amount even if you didn’t receive what... read full comment
March 2024
This place is terrible. Messed up my lab work which resulting in no test being performed. When I called to talk to someone about it I got transferred twice then they hung up on me mid conversation.
February 2024
You will never reach a representative to ask a question. I spent 2 days calling different locations for one question. Never got to one person. The greeting on their voicemail should say no matter what option you press we will tell you to look online.
