“I had a great experience at mattress firm choosing a mattress. Cameron was very friendly and helpful and knowledgeable about the features of each mattress. I ended up with a mattress I am happy with and feeling stress free. I would definitely recommend a visit to the place when you are mattress shopping!”
“Andrew was very helpful in determining which mattress was best for us. He wasn’t pushy or selling us on any one particular mattress. He let us test out as many as we wished and told us the benefits of each. We walked away feeling confident in the decision we made on our new mattress.”
“Tony sold me a mattress four years ago at the Hillcrest location. When I needed a new one for my Mission Valley home, Mattress Firm in my neighborhood was the obvious choice. Tony was great and within 30 min we had purchased a new mattress and got it delivered the next day.”
“Ivan saved the day! We found out our old mattress was covered in mold so we needed a replacement in our new place ASAP. Being the day before Thanksgiving, I was not having much luck. Ivan turned everything around. He found the mattress I was looking for at their warehouse and arranged for me to pick it up within an hour (and hooked up the Black Friday deals). Now I’m getting the best sleep I have in a long while. Thanks, Ivan!!”
“Thank you sooo sooo much Nina for all your help today you went above and beyond showing us all the sofa options and making us feel at home definitely recommend everyone to come into mor and ask for nina ?”
“I purchased a mattress today at Mattress Firm in Hillcrest, San Diego. The sales representative Adam was very helpful, knowledgeable and informative. He offered me several purchasing options which allowed me to choose the best one suited for my needs. Adam was very professional and not pushy at all. He was very pleasant to work with, and very efficient. I would highly recommend him to help you with all your mattress needs.”
10AM - 8PM
3109 Sports Arena Blvd, San Diego
Mattress Stores
“Excellent service I came in today just looking to test out the firmness of mattresses for my back and daniel helped me so much . He did try to sell me on a Single mattress he let my back and my comfort decide for me. Thank you daniel much appreciated for you kindness and attentiveness towards my needs of back pain. If anyone needs a mattress go see daniel! You won’t regret it”
“My daughter and I had such a good experience from ordering to delivery. My new latex mattress is just perfect and I'm very happy with the purchase. Big thank you to Gabe and his delivery team for making the whole process easy and stress free!”
“Man this place is awesome! I walked in on a Thursday, Mike helped me pick out a bed that fit my budget, sleep style, and preferred level of comfort and by Saturday morning they were delivering it to my new place and putting it all together so quickly!! I am so impressed by this place and by Mikes customer service. The prices are unbeatable and my bed is perfect, thanks so much Mike.”
“Great vibes in the store from all staff. Johnathan was great with helping me find my dream couch, very knowledgeable and patient (2days total). Keoni was quick to assist and check me out for purchase. I have to reserve a star because it was a SO and delivery is about a month away.”
“I would go so far to say that visiting this establishment has been life changing for my husband and me. JD, the owner, met us 1 on 1 (or 1 on 2, I guess) and showed us our options, was extremely knowledgeable on all things sleep related and was absolutely no-pressure in his approach. I feel like we got an amazing deal - leaps and bounds better than the 'well known' stores around town - and we got the added bonus of supporting a small local veteran owned business. We LOVE our new sleep system (Posh & Lavish mattress + adjustable base w massage). We are slowly figuring out the settings to help us sleep best and alleviate snoring and it is going well. We haven't slept this well in a very long time. JD was extremely communicative throughout the whole process, from financing to delivery. I really cannot say enough about how happy we are with the whole experience. Do not waste your time at those other big mattress/furniture companies...THIS is the service and quality you're looking for!”
“Hands down one of the best customer service experiences we've ever had. Had an issue with our mattress and everything was taken care of caringly, quickly, and professionally. Kudos to Floyd!”
“We came into this location looking for a particular leather arm chair we saw on their website. We were immediately greeted by Marie, very friendly and extremely helpful. We looked around a bit unfortunately they did not have the chair we were looking for on display but Marie was able to order it for us and gave us a great deal which included delivery. The overall experience was wonderful and Marie went above and beyond to assist us in our purchase. Highly recommend this location look for Marie she is very friendly and overall just makes it easier to shop.”
“Having worked at big furniture stores, it is so refreshing to shop at an independent small business that offers a great variety of furniture and mattresses at very competitive prices and, much of the time, with same-day delivery. Gigi, the owner, is fantastic and has a very inspiring personal story.Truly recommend.”
9:00 AM - 7:00 PM
8148 Ronson Rd suite s, San Diego
Mattress Stores
“This review is long overdue. I bought my Mattress from Neal back in April, he set an appointment for us right away, let us try all the mattresses we wanted and gave us time and no pressure to make our decision. I was very pleased by both the quality of service and the quality of the product at a very good price. The mattress is amazing, probably the best I have ever had in my life. I highly recommend buying your mattress here.”
“Trish Sutlick is a wonderful interior designer. She listens to the changes I would like to make regarding my furniture and accessories. She has already created some wonderful floor plans so I can see the concepts she is talking about. I am looking forward to working with her as we redesign my home! Cathrine Whitaker”
“My husband and I came into Jerome’s to find a new couch and ended up finding the perfect one! Jay helped us out and not only answered any/all questions we had about certain items, but clued us in on all of the pros and cons of what we were considering. He was so personable, informative, and very professional! He made the process speedy and fun! Highly recommend this store and Jay!”
“I had a fantastic experience with Nathan at Purple in UTC. Nathan was incredibly patient and went above and beyond to help us find the right pillow, mattress, and seat cushion. His extensive knowledge about the products was clear, and he showed us many options to make sure we were completely satisfied. Nathan was very accommodating and responded promptly to any questions we had. On top of all that, he’s genuinely friendly and made the entire process pleasant and stress free.
We bought a mattress, pillows and a seat cushion. We are all so excited to have our new Purple addition in our home. Thank you Nathan and Purple!”
“We recently had the pleasure of shopping at Mattress Pavilion, and we couldn't be more satisfied with our experience! From the moment we walked in, Jaya, the owner, went above and beyond to ensure we found the perfect mattress for our needs.
Her excellent customer service made the entire process enjoyable and stress-free. We were particularly impressed with her knowledge, honest opinion, and willingness to answer all our questions about the various mattresses available. After much consideration, we decided on the Diamond Latex Ultra Firm Queen Size mattress, which was on display for a fantastic price. The slight stain didn’t bother us at all, especially given the great discount!
Adding to our satisfaction, we received free delivery and haul-away service, which was the cherry on top of an already wonderful experience. We highly recommend Mattress Pavilion for anyone looking for quality mattresses and exceptional service. Thank you, Jaya, for making our stressful mattress-shopping experience so enjoyable! We're thrilled with our new mattress!”
“Justin was incredible! He is the ultimate professional and the transaction was handled accurately and efficiently. We are thrilled with our new mattress! Caroline & Emil”
“We bought two Human Touch chairs at The Healthy Back Store in Hill Crest 10 to 15 years ago, which have served us very well. Last year the engine seized on my husband's chair and we were so happy the find The Relax The Back Store in Mission Valley, and that they were able to repair his chair. This year, my chair's engine seized and once again The Relax The Back Store's technicians were able to replace the engine right in my living room! I look forward to many more years of comfort from my Human Touch chairs!”
“Euroflex has gone out of business and been acquired by a separate company, Mattress Makers. Mattress Makers says they will honor Euroflex warranties. They are in Miramar and La Mesa.”
“My husband and I stopped by this location to look at a replacement for our mattress. Honestly, we toured a couple of places and left every one unsure of what we wanted to buy. This was our last stop, and we ended up purchasing a new one from Craig Levitt - he was so helpful and made the process very easy. We are so glad we stopped at Ortho Mattress and made an informative decision with Craig’s help - it took months of research but he very quickly helped us choose the perfect one! Craig is truly second to none and we will make sure to refer all our friends and relatives to Ortho Mattress.”
“A price you can’t beat and amazing customer service. Bob was extremely helpful. He even took out the mattresses for us to try and helped us tie the mattress to the top of my husband‘s car. You could never go to a big mattress chain and find something for as cheap as we did or someone as helpful as Bob. He was truly a delight and we would’ve had to save up for years to afford a mattress like this one if we hadn’t found him 10/10 recommend!”
“I needed a sleeping area for my living room.
After looking at many ideas: pull out couches, loungers, and daybeds, I settled on the idea of a futon. I have never had a futon before.
I am recently really into buying local small businesses and from my research I found a couple of places in the county. Creative Futons looked the best to try first even though it was not the closest.
I went on a Saturday at 10am and that is a busy time around North Park. People were walking everywhere and the majority seemed to have at least one dog. There was also road construction going on. I parked in the residential area about 4 blocks away, but I found out after that there are actual parking lots on the other side of University from Creative Futons behind the bank.
There is a sign on the door of Creative Futons that you have to knock or call to get let in because of the owner's dog needing to be safe.
Leslee, the owner, let me in and I had a personalized shopping experience as I was there at opening and was the only one in the store. She helped me see everything there and narrow down what I needed based on suitability for my situation and price.
The store has lots of styles of futons everywhere. It is nice to see them in person because the one I was considering before going in was way too huge and I found that the actual cushions can vary wildly in comfort levels.
Leslee is so vibrant and friendly that I didn't even realize I had been there over an hour. I initially only expected to be there 10 minutes max and had another appointment to get to. I called her hours later asking about a different style futon and she not only remembered me by name, but suggested I come in the next day (her day off), so we made an appointment.
That next day, she showed up exactly on time. It was great. We looked around a bit and a few other customers came in too so, she focused on us, but bounced back and forth between customers. She didn't seem rushed at all. No closing the deal, just a feeling of here are futons try them out and we will chat about anything as well.
Eventually, we decided on a frame, mattress and cover. We paid, she got our pieces (we had brought our van, so no need for delivery) and said we could bring the van just out front/side in the beginning of the alley.
She was wrapping up another sale just as we were loading up the van.
What a wonderful experience! I can see why she has been in business for so many years.
My futon is absolutely the best.
It is easy to open/close (it is a very simple Wall Hugger) and the mattress part is really comfortable to sit or sleep on.”
“My dad came in looking for a new mattress exactly like the one he was replacing that was 50 years old ?. Mr. Lopez was awesome listening to my 91 y/o dad, let him complain about the new kind of mattresses, how they weren’t the same and gently guided him to a good fit. I know my dads gonna love his new fancy mattress with all the frills of massage and motion. Thanks for great friendly easy experience.”
10AM - 9PM
1190 W Morena Blvd, San Diego
Mattress Stores
“Nathan was awesome and gave us good recommen for a new couch. Very helpful very informative. Thanks Nathan and thanks Jerome’s for a great experience! Now if you could just pick me for the finest seats at petco park that would be great ?”
“Over the past 10 years, we have purchased bedroom sets, mattress, sectional. Last month we purchased a dining room set. All have been very well made. Heavy wood, high quality. This week, we went to a competitor "A" store because we wanted an inexpensive TV stand. Ended up being a disaster, poor quality from the other store. They have a 72 hour return policy. We ended up going back to Jerome's and picked up a TV console on clearance. Again, super heavy wood, very high quality. Only had to put the legs on. Armando at the MiraMesa store is very friendly and arranged for same day pick up, even though they were booked. Will never try another store again.”
“What a great experience! I called to ask about specials on a Queen box spring. Gene spoke from Florida! Set me up wonderfully! Answered all my concerns, got a great deal! Picked box up from warehouse 8 minutes away! Assembly was so simple, took 30 minutes! Gene sold me a clearance metal frame made in France for less than half the price! My family shook their heads from disbelief! Got the best sleep ever!! Ty Mattress Firm! Second time I've purchased here, will keep coming!!”
“Brion was the best. He was very patient, knowledgeable, and took time to help us get the best possible mattress for our situation! Waaay better than shopping online. I think you should just go and try on mattresses; you’re going to be spending a lot of time on it.”