Mission Valley Self Storage is a family-owned and operated facility that prides itself on community involvement and exceptional customer service. Known for its friendly staff, many tenants appreciate the personal touch, often getting to know the managers and clerks on a first-name basis. The facility is clean, well-maintained, and offers a variety of storage unit sizes, including a large unit that is less common. Customers have noted the convenience of having a free moving truck available for use, which adds to the overall positive experience. While most reviews highlight the supportive and professional staff, a recent rate increase and a customer service encounter raised some concerns. One customer described a frustrating interaction with a staff member regarding the rate hike, feeling that their concerns were not addressed properly. Despite this, many long-term tenants acknowledge the facility's overall quality and cleanliness, with no issues related to pests reported. Overall, Mission Valley Self Storage stands out for its commitment to customer satisfaction, community engagement, and maintaining a clean and secure environment for storing personal belongings.
I’ve been with them for about five years. At first, they didn’t raise the rent much but over the last 2 to 3 years they raise the rent every few months.
April 2026
I highly recommend this place! Edward, Cassie, and Gabe were incredibly helpful and made my experience smooth and very pleasant. If you're looking for storage, this is the place to go. Go Aztecs! 🙌
March 2026
Good prices and great service. Pay in advance for discounted rates.
