Oakley Store at Westfield UTC offers a unique shopping experience characterized by innovative products and exceptional customer service. Known for disrupting expectations in eyewear, apparel, tactical bags, and watches, Oakley creates products that inspire and are trusted by world-class athletes, yet remain accessible to all. The store emphasizes quality and commitment to excellence, reflecting the belief that if a product isn’t good enough for the world's best, it isn’t good enough at Oakley. Customers frequently praise the staff for their friendliness, patience, and knowledge. Several reviews highlight how employees provide personalized assistance, offering multiple options without pushing specific models. One customer appreciated a staff member who went above and beyond by quickly assembling custom glasses in a time-sensitive situation, demonstrating the store’s dedication to customer satisfaction. Others mention the staff’s deep knowledge of the store's history and product selection, making each visit informative and enjoyable. Many visitors return to the Oakley Store because of the style options, quality, and the positive experience with staff. Overall, the store is recognized for its innovative products, friendly atmosphere, and staff who genuinely care about helping customers find the right eyewear to suit their needs.
Highly recommend this flagship store. The sales associate Atticus at the La Jolla UTC mall was incredible. He went above and beyond to make sure my husband found the glasses he wanted, both times we visited. He was patient and super knowledgeable of the products.
June 2026
Excellent customer service, pricing, and total experience!! A very clean store with tons of variety. My prescription purchases are custom made Permian Sapphire-Lens, aubergine frames and Plantaris Brain Dead frames - Tungsten Lens. Everything is PERFECT!!!
June 2026
Best customer service ever, girls are very patient to answer any question you have and make your purchase be the experience. Would give 10 stars if could.
