O'Reilly Auto Parts on Convoy Street in San Diego is a typical auto parts store described as one of the better locations. The store is noted for being clean and organized. It carries the parts, tools, and accessories customers need. Available store services include free battery testing, wiper blade and bulb installation, and Check Engine light testing. This location also resurfaces brake rotors and drums and offers a free Loaner Tool program with a refundable deposit. The staff receives mixed feedback. Many reviews find them friendly, helpful, knowledgeable, and quick, with specific appreciation for thorough service like cleaning battery terminals. However, staffing can be an issue, sometimes leaving one employee alone to manage a line of customers, answer phones, and look up parts. While some employees are very helpful, others are described as young and more like cashiers than parts professionals, though they are learning. An instance of unhelpful service regarding trash disposal is mentioned. Overall, it is considered a go-to spot for automotive needs.
James was informative and helpful knowledgeable beyond most employees that I have encountered great experience that saved my day..thx James
February 2026
Michael, thank you for being so kind, patient, and informative. I haven’t experienced over-the-top customer service like that in a minute. You clearly know so much about your job and actually enjoy it and it shows. Thanks again for all your help!
February 2026
James went above and beyond to help me today. Made things so much easier and took the stress away! Thank you James!