Otay Crossing Self Storage is a friendly and professional facility serving customers in both Mexico and the United States. Located in the San Diego-Tijuana area, it offers a variety of storage options, including commercial and vehicle storage, with many unit sizes suitable for different needs. The staff is known for being kind, attentive, and helpful, guiding customers through the rental process and offering personalized tours to ensure the right unit size. The office is always clean and smells good, creating a welcoming environment. Customers appreciate the flexible month-to-month leases, free move-in trucks, and additional services like free forklift use. Many reviews highlight the staff's understanding and willingness to go above and beyond to assist. The facility’s customer service and variety of storage solutions have made it a popular choice for local residents and businesses alike, with some customers mentioning special discounts for new renters.
It’s the Best and Safest Self Storage in San Diego
October 2025
Very friendly staff, knowledgeable, and quick to respond. Alejandra answered all our questions and was extremely polite. She provided quick service and she explained all the promotions and services available.
October 2025
Very responsive and pleasant experience. Easy access and convenient to rent a space
