Otay Crossing Self Storage is a friendly and professional facility serving customers in both Mexico and the United States. Located in the San Diego-Tijuana area, it offers a variety of storage options, including commercial and vehicle storage, with many unit sizes suitable for different needs. The staff is known for being kind, attentive, and helpful, guiding customers through the rental process and offering personalized tours to ensure the right unit size. The office is always clean and smells good, creating a welcoming environment. Customers appreciate the flexible month-to-month leases, free move-in trucks, and additional services like free forklift use. Many reviews highlight the staff's understanding and willingness to go above and beyond to assist. The facility’s customer service and variety of storage solutions have made it a popular choice for local residents and businesses alike, with some customers mentioning special discounts for new renters.
I had to get another storage Rubi always helps me out with all our troubles excellent service fork lift girls are good
April 2026
Great attention I was able to get a storage quick and easy i recommend this storage and it’s the only storage with forklift
March 2026
Great Customer Service, I have interacted with Alejandra more than once, and she’s always extremely attentive with extensive knowledge and very professional. I’m happy to be accused this institution
