Polycare Automotive Inc in San Diego, CA, is known for providing reliable and quality auto repair and maintenance services. Customers appreciate the team’s knowledge, honesty, and friendly approach. The shop offers a range of services including oil changes, vehicle diagnostics, brake repairs, cooling system work, air conditioning, heating, suspension, and engine services. Many customers have had positive experiences with the appointment process, noting how easy it is to book and how well they are treated. The staff is described as hospitable and professional, making clients feel comfortable and respected. For oil changes, the shop provides comprehensive inspections and detailed reports that can be accessed via phone at any time. The environment is welcoming, with amenities like free water and wifi available while waiting. The team’s expertise is highly praised, especially Brian’s knowledge of car diagnostics and repairs. Customers feel reassured by the honest advice and transparent communication about costs and necessary repairs. Some have had significant issues like AC problems or brake work addressed efficiently, often with detailed explanations and recommendations. The overnight drop-off option adds convenience for busy clients, and updates are sent via phone or text. Overall, Polycare Automotive Inc is trusted for its fair pricing, thorough service, and trustworthy staff. Clients leave satisfied with their vehicle’s performance and confident in returning for future repairs and maintenance needs. The business’s commitment to quality and customer care makes it a highly recommended auto shop in the area.
Great personal customer service, very attentive! Thanks Lance for taking care of our car.
January 2024
Brian is very honest and fair, I highly recommend him as your go to mechanic
November 2023
Super fast response time, painless experience, quick and efficient, and even when they had to give me some bad news they made sure I was informed on the issue and of what all of my options were. I'm glad I came here for my diagnosis. Highly recommend.