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March 2023 by RENATO PEREZ
Friendly staff easy in and out store
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February 2023 by cisco martinez
i purchased 2 starscope monocular telescope and have put several emails would like to return for a refund due to they don't work for me, i have tried emailing them they are not responding.??? when you click on the dot for contact there is no telephone number???
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September 2022 by Monserrat Silva
Best place to ship and leave packages. 10/10 customer service and the manager is a sweetheart.
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July 2022 by Albert S.
Terrible Service! I dropped of a package on 07/06/2022 going to France via DHL - I checked the tracking number 3 days after and it was still not picked up by DHL I called the place and the lady (who has been there the longest) says "They have not come to pick it up" - I explained to her that Postal Annex is supposed to Call DHL to make sure they come, not just leave it somewhere until the DHL driver comes by. She arrogantly denied that was the procedure. I then told her that I was going to pick up the package and take it elsewhere, she said "sure." I think there has been a "personality conflict" since she started working there even though I had been a client for more than 15 years. Because, every year, she put my annual renewal notice one or two weeks before its due with a "late fee." She always removes it after I complained. Freakn Tijuana people act like they own the place. Then there is missing mail, that I did not get, that cost me to lose a zero % interest for being late. Plus the charge you for everything that does not fit in your mail box, other Mail Stores do not do that.
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March 2022 by Hugo Colmenero Corona
I do not recommend this place as printing is concerned considering miscalculations on my part and fixing them continuously. One female assisted me in charging me for purchasing a bundle of tape, an expanding file carrier and exactly 92 prints. Since I miscalculated the charge for the prints, as double sided charges 45 cents and one sided charges 35 cents, there was an overcharge and what I did is return to be paid back what I was owed. Another female then assisted me when I had returned, and she counted all the prints by hand with the help of the female who had helped me the first time. They counted 92 prints. But the second female who had taken charge of the situation was misreading the printer, disbelieved that my original print total was 92 and she decided not to pay me back what I was owed. So I walked away. Note, they even charge a print service fee of over 3 dollars. This American business experience as a customer was one of the worst if not the worst experience. And I even had offered the first female a two page print of an article as a gift though she refused to accept it.
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March 2022 by Anita Bunting
Valerie, the manager, was extremely helpful! I had to send her an email with application documents for our new hire. Our new hire was able to come in and pick up the documents, get them completed and brought back to scan and email back to me. That saved my company so much time and expense!! KUDOS to Valerie and her team!!
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October 2021 by Monserrat Leyva
Best place to ship and leave packages. 10/10 customer service and the manager is a sweetheart.
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September 2021 by Jan Silva
outstanding employees always willing to help. also the girl who closes store everyday is extremely cute
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August 2021 by Isaac Padilla
Outstanding customer service!! This is the only place I’ll go to. Very helpful workers!!
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May 2021 by Autumn Hoffman
Monse was so helpful and made my shipment preparation easy!!
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February 2021 by Mike Krider
This postal annex refused to accept UPS and Fedex packages in violation of their agreements with those companies. Stay away!!!
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January 2021 by Esmeralda Anaya
Don’t go to this store. I sent 2 packages from different brands to return/exchange clothing and both have been missing not even shipped from the location it seems like they are keeping the items.
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January 2021 by Ubaldo Anaya
Please don’t trust this place, they are not delivering the packages to UPS and FedEx, I drop off an envelope as urgent delivery , however the package never was delivered to FedEx.
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December 2020 by Mitzy G
If you want your packages to disappear this is the place to go. Unorganized as heck.
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October 2020 by jaysilva14
outstanding employees always willing to help. also the girl who closes store everyday is extremely cute
