Ralphs is a large grocery store that offers a wide selection of quality food and household products from popular brands. Customers can find fresh produce, meats, seafood, dairy, and a variety of home goods and pharmaceuticals, making it a convenient one-stop shop for savings. The store is known for its cleanliness, good prices, and friendly staff, creating a positive shopping experience. Many customers appreciate the extensive selection, especially for snacks and flowers, and often find everything they need easily. The store tends to be less crowded than others like Vons, and the manager is praised for being helpful and working the lines when busy. However, there are some issues with staff availability, such as waiting for assistance at the meat department, which is likely due to scheduling. Service can vary, with some employees going out of their way to help, like one employee who personally searched for a specific hot sauce. On the downside, the parking lot sometimes attracts homeless individuals, and security staff can be perceived as unfriendly. Overall, Ralphs is viewed as a reliable and well-stocked store with friendly service, though improvements in staffing and security would enhance the experience.
The other day I waited at the meat department for 5 mins waiting. Noone was there. I had to walk around too the frozen coolers to find the person who worked at the meat department to ask for assistance. They need more than 1 person working. It's not a complaint about the worker it's the person who makes the schedule.
May 2024
Great place to get the groceries quickly. The self checkout is the best. The staff is helpful to find your needed items.
