Rite Aid is a standout pharmacy that offers exceptional service and a welcoming atmosphere. Customers consistently praise the pharmacy for being well-staffed, ensuring that interactions are timely and efficient. Unlike many retail pharmacies that often struggle with long wait times and poor customer service, Rite Aid is recognized for its knowledgeable pharmacists and pharmacy technicians who take the time to understand patients’ needs. They are described as compassionate and patient, often going above and beyond to clarify medication information and help with insurance issues. While most reviews highlight the positive experiences, one customer reported an unfortunate interaction with a pharmacist who made assumptions instead of asking questions. However, this incident is seen as an exception, as the majority of customers appreciate the caring and understanding nature of the staff, especially during challenging personal times. The pharmacy also fosters a friendly environment, with staff members recognizing returning customers, which creates a sense of community. In addition to pharmacy services, customers have noted the cleanliness of the store and the helpfulness of associates in finding products. Overall, Rite Aid is regarded as a reliable and supportive pharmacy that goes the extra mile for its customers, making it a preferred choice over competitors like Walgreens.
The Pharmacy staff at the Rite Aid on Adams Avenue, San Diego, CA 92116 are super great! Very professional, kind., and efficient. I am so sorry that this Rite Aid store is closing June 25, 2025 . They will be missed.
Richard Gardner, Ph. D.
September 2024
Pharmacy is great, and staff are kind and helpful, but store is laughably under-stocked. So many empty shelves.
February 2024
I like this store. The associates are friendly, and the store is clean. They fill prescriptions quickly and I usually don't have to wait in line long. Much better than my experience at Walgreens.