Rite Aid is a leading drug store chain offering pharmacies, health and wellness products, photo printing, and a Rewards program. Its mission is to improve community health and wellness. However, recent customer experiences note significant issues with product availability. Multiple reviews mention bare shelves and a lack of very much selection in stock, with one noting a sign about recovering from bankruptcy. Customers could not find common pain relief, holiday items, and specific vitamins, leading them to leave without purchasing. One long-time shopper was annoyed to find nothing needed due to this restructuring. Despite these stock problems, many reviews highlight exceptional service. The employees are consistently described as sweet, helpful, patient, kind, and the best. The pharmacy receives particular praise, with customers reporting great customer service from an extremely friendly and knowledgeable pharmacist who provides comfortable, personal care. The store itself has been noted as clean and newly remodeled, though the parking lot can be difficult. While current inventory challenges are a significant drawback, the staff's dedication remains a compelling reason for customers to visit.
I've shopped at this Rite Aid for almost 40 years. I was really annoyed to walk in recently and find nothing I was looking for because the shelves were bare. Found out it was due to Chapter 11 restructuring. Would have been good to know. I will still go but felt it was not good that they have no signage explaining this.
April 2024
The employees at this rite aid are so sweet and helpful. They were so patient with me while I tried to find the items I needed. They even offered to carry my items while I shopped. They are the best!!
April 2024
This rite aid is the absolute best! The employees are always helpful and kind and the pharmacists helped me very quickly. The store was clean and had everything I needed and more.
