SDCCU Balboa/Genesee is a highly praised local bank branch in San Diego, California. Customers have consistently reported excellent experiences, with helpful and knowledgeable staff who go above and beyond to assist them. The branch is described as "excellent" and the "best local bank in SD," with bankers who are "phenomenal" and provide "quality" customer service. Employees like Judy, Jorge T, and D'Angelo have been particularly commended for their patience, thorough knowledge, and willingness to help customers with a variety of financial tasks, even when it was outside of their immediate benefit. Customers appreciate the branch's efficient service, with one reviewer stating they were able to get their problem solved "right away." The location is also praised for its convenient hours, allowing customers to complete important financial matters even when pressed for time. Overall, SDCCU Balboa/Genesee is regarded as an outstanding banking experience, with friendly and competent staff who prioritize providing excellent customer care.
I had the absolutely best experience at this branch.Judy was able to help me immediately and she was kind and she solved my problem right away. I can't understand the lower reviews unless they came in when the office was very busy. I checked online to see when the best time was to visit.
May 2023
name is an awesome customer service representative at the name branch. he/she is at the top of the list as a super star.
February 2023
This branch is excellent! Jorge T is the man!! Went above and beyond to get things done for me. Now I’m walking out with money in hand and a new debit card. Let’s go! Thanks a bunch!
