May 2026
Dropped off equipment and was still charged for for a full month of internet even though I wouldn’t have equipment. Customer service laughed at me. Definitely use ATT or anyone else before using Spectrum
March 2026
This location is the corporate office, not a store. No customer service is available at this location. Why do they leave it up to their customers to correct their information?
November 2025
Back home late from a hard day of work trying to play games and have some fun for a lil bit before sleep but i just got a head-ache because of how much i was lagging and getting packet-loss every second , definitely not recommending this internet service can't even enjoy my basic human in-home habits anymore