Jan was great! I came in having issues with my previous phone. While those issues couldn't be fixed, he talked me through all the different ways that T-mobile could help me. I ended up getting a new phone, and he even talked to me about the different devices. The transition was smooth and easy. I really appreciated all... read full comment
December 2023
Patrick at T-Mobile was so helpful in getting our bricked old phone working again, and he was also able to sell us a new Samsung Galaxy, and transfer over all of our apps too and it all works great on the new phone too!
October 2023
Alvin was amazing! He set me up with a brand new plan that was significantly cheaper than what I was paying on AT&T. He was patient and receptive towards how I was feeling about paying over 300 dollars for 4 lines. Thank you so much for all your hard work and your commitment to helping customers!