THATCH is a highly regarded jewelry business known for its beautiful, unique, and well-made pieces. Customers express a strong appreciation for the quality of the jewelry, particularly highlighting items like the Maline lapis clip pendant and various black onyx pieces. The company’s customer service is frequently praised, with quick responses and helpful solutions, such as replating tarnished items. Many customers report a positive experience and express loyalty, stating they will return to purchase more jewelry. The owner is also mentioned positively, contributing to the overall friendly and supportive atmosphere of the brand.
I absolutely love Thatch jewelry and their team is fabulous. The individual pieces are beautifully crafted and so easy to mix and match. The quality of their necklaces and charms far surpasses many other online shops. I highly recommend them!
January 2026
I needed to exchange a chain. The process was seamless. Customer service was very helpful.
December 2025
The quality of the Thatch product combined with the extraordinary customer service make Thatch a brand I will return to time and again!