The Loft Performance is highly recommended for car maintenance and repair. Customers praise the shop for its friendly, professional service and knowledgeable staff, especially regarding Subaru vehicles. Jordan, the main technician, is described as passionate, honest, and reliable. He takes the time to explain what needs to be done, offers helpful tips for vehicle maintenance, and provides clear estimates. Customers appreciate the honest pricing, timely service, and thorough inspections, including spark plug changes, oil changes, and recommendations for preventative maintenance. Many reviews highlight Jordan’s expertise and his ability to communicate effectively, making customers feel confident and well cared for. The shop also offers a welcoming atmosphere, with some customers receiving stickers and T-shirts as a friendly touch. Overall, The Loft Performance stands out for its high level of customer service, trustworthy advice, and skilled work, making it a top choice for Subaru owners and others seeking reliable automotive care.
Had knocking issues with my suspension and needed to raise my car. Within 1 min of test driving my vehicle Jordan knew what was the issue. Scheduled an appointment the next day and resolved early in the afternoon. I will be having my vehicle serviced here going foward.
November 2025
Jordan did a great helping get the Subaru hdiagnosed the issue that being going for over a year. It was good to hear back from him!
November 2025
Took my 2023 Outback in for routine maintenance and had a great experience. Jordan was professional and easy to talk to. He explained everything clearly, got the job done on time, and my car’s running great. Really appreciate the honest, no-hassle service. Thanks and I will be returning for future service.
