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March 2024 by Oscar D
Amazing experience
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March 2024 by Alysa Kaplan
Great experience, great customer service
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February 2024 by Elias Garcia
What's the point of customer service is all they try to do is sell you things.
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February 2024 by jeremiah young
staff provided excellent customer service. Was attentive to other customers while they were waiting while handling my own needs.
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February 2024 by len jurkowski
Joel helped with choosing a new phone and I pad. He transferred the data from my old phone to the new one and all our questions about the new devices as well as billing . I highly recommend this Verizon store with their helpful pleasant staff.
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February 2024 by Oscar Hernandez
Waste of Time! From the moment I walked into the store, it was a mess! I was actively looking for someone to get some help with an in-store pick-up. Once I got help and told them I was coming to pick up an order, they told me it was in the back in a safe and had a 10-minute timer until it opened! What in the world! So I accommodated them and waited to be told that the phone was already sold to someone else in the store! How! I bought it online about an hour before I arrived at the store! So, not only did I waste my time and gas, but I didn't receive the phone that I had paid for in advance! Don't waste your time or money at this store!
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February 2024 by Harper Steele
Joel was amazing and took his time to help me with everything I needed with my new phone. He has the patience of a saint and a great personality and his professionalism goes beyond and above! Go see Joel!!
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February 2024 by pedro Nonofyourbusiness
So you call the store via a listed number of the store during business hours (6:30pm Friday) and end up talking to some totally unrelated 'answering service' that doesn't even know what store you called and needs the stores 'zip code' which I don't have as I looked for a location along a travel route I was taking and wanted to resolve a problemWHAT HAPPENED TO CUSTOMER SERVICE .... EVERYBODY IS ABIUT 'GIVE ME YOUR MONEY' AND WE DON'T CARE ABOUT ANYTHING ELSE .... service ... not from us
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December 2023 by Justine Simon Bailey
Excellent customer service from Nichika today. He saved me from a metaphorical heart attack and I appreciate his kindness so much. They’re open ‘til 9PM!
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December 2023 by Eli Lee
Be careful - I was sold one thing and received another. When I called to discuss the issue, I was brushed off and they hung up. Everything will sound great in person, but once you’ve paid… good luck
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December 2023 by Teejan Saddy
Nichika is AMAZING! He was so helpful and made everything so seamless. He took his time helping with transferring our phone while getting us the best deal possible. Highly recommend this store because of him!
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December 2023 by Nelsen
This store sucks. Usually Verizon is very helpful when coming in to their stores but this store in particular had incompetent staff. We came in as a group with multiple inquiries about new lines and getting new phones/upgrades but they weren’t willing to help us, told us to call Verizon and walked away.
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December 2023 by Bliss
Very unhelpful staff, felt like I was imposing and taking up too much time by being there and needing help. I was given short answers and told to just call Verizon at 611 to get help. Really poor experience at a Verizon store, just wanted to start another line and get a new phone.
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October 2023 by Raquel Borras
Edgar was absolutely amazing! He took the time, energy and patience to help me with my new iPhone purchase!!!
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October 2023 by Matt Meyers
I went into to get a new phone and wasn't sure how it would go because I have never been to this store. Tony was so professional and he made everything really easy. Thanks Tony for explaining everything and making the process simple. Would definitely recommend this Verizon store.
