Victra, a Verizon Authorized Retailer in La Jolla, CA, offers a wide range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The staff is known for their helpfulness and dedication to providing a good customer experience. Customers appreciate the knowledgeable team members, like Sandy, who go above and beyond to assist with transitioning to new plans, upgrading phones, and addressing international travel needs. The store manager is praised for clearly explaining bills and resolving pricing concerns with kindness and expertise. While most reviews highlight positive experiences, some mention challenges, such as a sales associate convincing a customer to upgrade their Wi-Fi TV box, which caused setup issues and delays. Despite this, the overall impression is that the store staff are supportive, patient, and committed to making the process easy and efficient. Victra's goal is to connect customers to technology in a trustworthy, fun, and profitable way, ensuring each visit aims to meet individual needs and provide a seamless experience.
Aubrey and Jason did a great job. They were friendly and had good attitudes. They educated us on the products and helped us find the best deals for our situation.
September 2026
Jason was extraordinarily helpful. He took time setting up iPhones, iPads and Bose headphones! He was very patient with computer incompetent people!! I’d recommend him to anyone!!
September 2026
Graham is an amazing host and helped a lot with my phone issues. Thanks for the super convinient charger
