Vons is a grocery store located at 6555 Mission Gorge Rd in San Diego. It offers a wide selection of groceries, including a bakery with customizable cakes and cupcakes, a deli with party trays, a butcher's block with meat and seafood, and a produce department full of fresh fruits and vegetables. Services like Order Ahead pick-up, Grocery Delivery, and DriveUp & Go™ are available for convenience. Customer reviews highlight both positive and negative experiences. Many customers praise the store, calling it one of the best in San Diego. They note it is rarely out of stock, with very fresh produce and meats. Employees are frequently described as pleasant, helpful, and providing excellent customer service. Some shoppers mention fantastic weekly deals and have been loyal customers for many years. However, other reviews point to significant problems. There are consistent complaints about a lack of help, long lines, and items being locked up. An employee explains that labor hours have been drastically cut, leading to understaffing, which affects shelf stocking and service. This situation has contributed to employee dissatisfaction and an impending strike. The employee states that working conditions have become difficult due to these corporate practices, which they describe as unethical. They also cite theft as a reason for locked merchandise. While some customer service is highlighted as excellent, the overall experience is currently impacted by these operational and labor issues.
Had the best service & sandwich from the Vons deli today - just wanted to say thank you to Brian the service deli clerk- kudos to him and the Assistant Manger Joe which helped me also while I was in the Produce Department this afternoon- parking was a little tight but what can you expect at that time of the day-
June 2025
They have a great pasta bar also chicken and ribs. Also very clean and nice cons
May 2025
Jason is the best. Always has my beer ready for my Friday shopping. Ahmed is always helpful.