Vons, a neighborhood grocery store located at 5555 Balboa Ave, San Diego, CA, offers a convenient and friendly shopping experience for customers. The store boasts a wide selection of groceries, including a bakery, deli, and fresh produce. The bakery features customizable cakes, cupcakes, and more, while the deli offers a variety of party trays made to order. Customers can even place their bakery orders online through the Order Ahead service and have them ready for pick-up. The butchers block provides an assortment of meat and seafood, and the produce department is stocked with a plethora of fresh fruits and vegetables. For those in a hurry, Vons offers Grocery Delivery and DriveUp & Go™ services to save time. Customers generally praise the friendly and helpful staff, particularly at the checkout and in the deli. One employee, Josh H., has been noted for his exceptional service, professionalism, and always having a smile. The store is also commended for its reliable and efficient pickup service, with orders typically ready within 30 minutes to an hour. While the overall experience at Vons is positive, some customers have expressed dissatisfaction with the service at the deli counter, citing long wait times and a lack of friendliness. However, the store remains a popular choice for grocery shopping in the neighborhood, offering a convenient and generally satisfactory experience.
A five star each to Bryce, Richard, and Max! The pick up is a great convenience and each one gives excellent customer service, polite, no long wait, and the order is always correct. Thank you!!
June 2024
Great store and the ladies at courtesy desk and cashiers are all also nice and helpful
May 2024
Busy parking lot with small spaces. Weird traffic patterns so use caution.
