Walgreens offers a range of services including prescription refills, health and beauty products, and photo printing. Customers appreciate the friendly and helpful staff, with many praising employees like Cherish, Helen, Katrine, Rose, Liubov, and Maria for their excellent service. Staff members are often described as patient, courteous, and dedicated, going above and beyond to assist customers with their needs. For example, Maria helped a customer reduce the cost of a medication significantly by using discount cards and negotiating with insurance, demonstrating genuine care and professionalism. Rose was recognized for her patience and helpfulness during passport photo sessions, even when busy. Liubov impressed customers with her multitasking skills, managing multiple customers and calls efficiently. However, some concerns were raised about wait times, especially over the phone. Customers find the pharmacy's hours convenient, but express frustration with long wait times to get through on calls, sometimes unable to speak with a pharmacist before closing. Overall, Walgreens is valued for its friendly staff and wide medication stock, though improvements could be made in reducing wait times and enhancing communication.
