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“Very happy with my upgrade here. I have been locked out of my apple ID for months not only did anais tackle that situation and resolve it she was also able to get everything restored onto my new phone. Really grateful for my experience and would recommend this store to everyone!”
“The service from Ivy was excellent. It was very convenient coming here and doing a warranty replacement. So much easier than doing it through the website and waiting for the glass to arrive. They made the process easy, convenient and the service was great.”
“Worked with Steven he was great! Gave me a good price and a discount on top of it. Finished in around 25 minutes even faster than I took to get lunch. Would recommend!”
“I was not only helped here with my new phone but given the best advice to get the best deal. Thank you anais for all the help you saved me alot of money and gained a forever customer”
“Aracely was super helpful. If you need to go to any Metro PCS for any reason. I would recommend you to go to this place. Thank you for your excellent customer service Aracely.”
“5 star praise! The service attitude of this store is the best among the many mobile phone stores I have been to. The beautiful saleswoman Haili was very friendly. She patiently explained the line transfer package and gave us the best discounts. She also gave us discounts on accessories. Finally, she helped us apply a film on our phone for free. She was also very attentive and there were no bubbles at all, which was great! It’s a great switching experience! ?”
“Excellent customer service! I came in to switch my phone plan and the team made everything so easy. They even helped me transfer all my data to my new phone and made sure everything was working before I left. The store was clean and well-organized, and I didn’t have to wait long. I’m very happy with my visit!”
“Evelyn was amazing. Very helpful, extremely friendly. She made buying a new phone quick and easy. I live an hour away and would go back to her if I needed another phone”
“Today I changed to a brand new 16Pro max. I am very grateful to Lili for her help. She is very enthusiastic and patient. Remember, if you want to buy a mobile phone or choose a plan, you must find Lili.”
“Easy, efficient, trustworthy and reliable team and business. Definitely recommend to my friends and family. I’ll be coming back to fix issues I have with my future phones or tablets.”
“Karen sanchez was very helpful explaining my bill . Thank you for having Karen working for you At&T , we all need customer service like Karen, only ask for Karen S. She is diligent and respectful and patient .”
“Pablo was very helpful! He listened and understood our situation and did an amazing job at making everything run smoothly. He’s very good at what he does and is very knowledgeable.”
“Professional! Good customer service. Recommend to this place. I just walk in show him my phone, I have not saying anything, the way he check up my phone shocked me. After started checking my device, he analysis few possibilities which nailed in the points!Nice person and honest to customers.My husband had a battery die on I-phone and he fixed it. He continuously using it for few years which I believe the quality is not bad, or it can’t hold for a long years.I went since my husband had good experiences with him and recommended him. I had my I-phone 13 battery puffy, he fixed it.”
“the guy is super nice and super detailed with his explanations, patient and helps you every step of the way. the lady running the store was a little rude, i asked her if my phone got thicker and she just laughed me off saying it’s impossible; i called the guy later and he told me it did in fact get thicker due to the part. i have no issue with the replacement part or the fact that it got thicker, i just feel like the lady’s responses towards my questions were slightly condescending and unprecedented?”
“Cricket is a mobile phone company. The Chinese name is cricket, and cricket is a sport. Cricket has many branches. The Cricket branch I often go to is located on the south side of Nogales No. 1015 in Rowland Heights. The service attitude of every staff member is very good and they are very patient. There are many cheap phone plans to choose from. I didn’t know that the monthly mobile phone bill at home is very high. Since I chose this store, every month It has saved a lot of money for my family. Now we have bought a 4-line package for our family of 4. It is cost-effective and cheap, and the data is unlimited. Friends who are not using mobile phone packages to pay are welcome to come to this store and you will definitely be happy. very satisfied! ?”
“Had an amazing experience from when I enter till the time I left. John was patient and super helpful with all the questions I had. He made it easy for me to switch over and obtain a new phone after so many years of having mine. Thank you again”
“Reactivated my phone. Daniel helped me out with doing so. Wasn't pushy on add ons just a single recommendation from time to time but didn't over do it like a sales man which was nice. Had to get a new number which sucked but overall the experience was simple and easy and Daniel helped make it that way”
“Had an amazing experience at the Walnut Version store. Carlos and Victor were absolutely incredible. Carlos was so patient, kind, and knowledgeable while helping us set up with my son’s new iPhone He got everything transferred over and working perfectly before we left. Victor gave me a great package deal for out of country phone usage and fixed some issues on my husband’s phone. Both Carlos and Victor are extremely knowledgeable , helpful, and professional! If you need help, these guys are the best!”
“I came to leave a five star review about Edwin because wow I haven’t had such stellar customer service in a very very long time until today. He met me in a very vulnerable and emotional state with a tricky phone situation at hand. He not only was so helpful and kind but he made me feel less anxiety about everything and made sure he could find options available within my budget. He didn’t make me feel like I was an inconvenience and was so well and soft spoken: I haven’t had a great customer experience like this in a long while and I pray he is getting recognized for his hard work. Thank you for everything Edwin.”
“Great price on my iPhone13! But make sure you remember to write down or ask for your PIN number. I forgot mine and now, Metro tells me that I need to travel back to the same Metro store I originally signed up at (which is far from me now) and reset my PIN there specifically.”
“My son lost his phone and the AT&T representative at this location were extremely helpful. They gave advise on plan options and identified add-ons that I was not using. Clean, well kept office. The reps were professional and helpful.”
“Kevin Velasquez was extremely helpful & kind during my morning visit. He allowed me to choose my new number, offered me additional products & extended a lot of patience towards me naturally. Thanks Kevin. Quick and easy set up!”
“Sonia G was my my CC acct. Rep she was very patient with an Old Guy like me! She was very helpful and knowledgeable in all aspects of the purchasing and transfer of a new cell phone! ?”
“I bought a new phone at this store. The staff here helped me with trade-in and gave me a great discount. I'm very grateful to Christine for her help. She is very professional and patient. She knows a lot!”
“Kudos to this team of employees. They helped me when all other places traded me poorly by the way I was dressed. The manager here helped me through the process of buying a new phone and helped set me up for low payments on a brand new Samsung phone.”
“I had an issue transferring phone service from another carrier to Boost, and stopped by the Boost store in Covina (Arrow Hwy & Azusa Ave.) The service rep (going by memory, I believe reps' name was Martin) did an excellent job setting up service with Boost, which was a tricky situation for a number of reasons, knew all the work arounds to get it done, and was patient as it took a little time. Service was set up and working by the time we left the store.”
“The people there are super nice and chill, they replaced my daughters iPhone screen. It was cheap and quick. Made us feel so welcomed. I would advise everyone to come. They treat you with respect”
“We visited our Verizon Store today. We were helped by Bryan, who took care of our telephone issues; He was very helpful, efficient and quick to answer all our questions. He offered the best information and answers to us; Very profesional, kind & respectful. He is a great asset to VerizonJim & Maria CHARBONEAU”
“Nicole was awesome!! She was very patient, kind and informative! She took the time to.explian things and and allowed us the time to decide.
Excellent customer service!!”
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“Wonderful experience in buying a new phone and transferring mysterious from spectrum to AT&T. Mark Gonzalez is the associate who helped me and he is fantastic. Great job.”