“Had a serious problem with a family members cellphone.. it kept going skitzo & then it would shut down and have to be restarted. Teresa immediately diagnosed the problem & confidentially stated it could be fixed good as new.. parts were ordered & a few days later we returned to hot spot & about 40 minutes later; like magic; all was well again & everyone was happy. YAY!!”
“Amazing Experience at the T-Mobile Kiosk in Costco!
I stopped by the T-Mobile kiosk inside Costco to look into plan options for my sister and I and I’m so glad I did. The rep who helped us was super kind, patient, and really took the time to explain everything in a way that made sense.
They showed us the difference between our current plan and the new ones available — and how we could actually get more value with better features that fit our needs. It didn’t feel salesy at all, just honest and helpful guidance.
The whole experience was quick, easy, and honestly a relief. If you’re thinking about switching or upgrading, definitely check out this kiosk. they made the process simple and genuinely care about their customers.”
“Wonderful experience in buying a new phone and transferring mysterious from spectrum to AT&T. Mark Gonzalez is the associate who helped me and he is fantastic. Great job.”