Ordered new pump that broke 2 weeks ago. UPS has provided no estimate on what day it will arrive. My advice is to buy a mattress that does not have pumps or require computer chips. I Called sleep number but the recording stated callers would be on hold for at least one hour.
July 2023
We purchased $10,000 worth of items. Sales rep said we could return anything we were not happy with. Called Customer Service to return side tables and they said it was not an item that was returnable. We are elderly people and feel that they are taking advantage of us. Sales says one thing, Customer Service says different.
June 2023
Steve and staff were great. Steve explained every mattress. Was not pushy. Fantastic customer service....can't wait to enjoy our bed...