Arkitektura is a highly regarded furniture business known for its exceptional selection, quality, and customer service. Customers praise their knowledgeable staff, including specialists like Hiro Lizars, who can help design and curate pieces to match individual tastes. The in-store experience is described as enjoyable, with a wide variety of samples to explore, though some mention that follow-up communication could be improved, especially given the prices involved. The company excels in providing personalized assistance, as shown by positive experiences working with sales experts like Eric Lungren and the Operations Team. They are praised for their professionalism, responsiveness, and quick resolution of issues, such as delivery glitches or damaged items. Arkitektura’s team often goes above and beyond, including sourcing hard-to-find parts and offering free replacements in special cases. Established over 20 years ago by design professionals, Arkitektura’s reputation is built on delivering high-quality pieces and outstanding service. They handle complex orders and supply chain disruptions with clear communication and care, ensuring customer satisfaction. Customers appreciate their attention to detail, reliability, and the personal involvement of staff like Joy, who has been recognized for her effectiveness and friendliness. Overall, Arkitektura is seen as a top choice for those seeking premium furniture and excellent customer support.
We bought Minotti sofa from Arkitektura. The quality is superb and the delivery was smooth and on time. The salesperson Hiro provides great service to us during the whole process.
February 2025
Hiro Lizars is an awesome USM Haller specialist who can help you curate whatever piece you want to build.
Super knowledgeable and helped me design exactly what I had in mind.
September 2024
Minotti incredible design. Don’t miss the items in their outlet