Avenue Cyclery is the second oldest bike shop in San Francisco, offering a full range of bikes from electric mountain bikes to carbon road bikes. They carry popular brands like Trek, Yamaha Ebike, Aventon Ebike, and Tern Cargo Ebikes. The shop is known for its excellent customer service and knowledgeable staff. Customers praise the staff's ability to provide honest and direct advice, whether it's for a regular bike or a Burner bike. The staff is also commended for going the extra mile, such as dropping off a component at a customer's house. The shop's location, right next to Golden Gate Park, makes it a convenient spot to test-ride electric bikes, with some steep hills nearby to put the bikes through their paces. Customers have had positive experiences with the shop's maintenance and repair services, finding the costs to be reasonable. Overall, Avenue Cyclery is highly recommended by its customers for its wide selection of bikes, expert staff, and exceptional customer service.
I interacted with both the bike mechanic and the shop owner, and they provided top-notch customer service. They were honest and upfront about both current needs and future considerations. I would highly recommend them to my friends and family.
October 2025
Amazing service! My pedals were so stuck I had destroyed a multitool taking one off. The staff took the other off and swapped them in a jiffy, thank you so much!!
September 2025
I loved the trek rental bikes. They are so well maintained. It was easy to ride out to Sausalito over the Golden Gate Bridge and back on their rental bikes. The service was great and they will continue to be our go to bike rental place when we visit San Francisco
