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10AM - 6PM
3001 Steiner Street, San Francisco
Bicycle Shops
“Ruby was incredibly helpful. I don't live in SF. I live in Mammoth and was in the city for a couple of days. She was able to squeeze my bike in and fix my bike after taking my bike to a couple bike shops before that couldn't get it right. It was an amazing experience and Ruby is awesome.”
11AM - 6PM
1031 Valencia Street, San Francisco
Bicycle Shops
“I bought a bike from The New Wheel and have come by the shop (originally in Bernal, now in the Mission) over the years for test rides, bike repairs, etc. The staff is extremely knowledgeable + friendly, it's the best place in the city to buy a Tern, and they don't oversell. Repair quality is good too, and if there are issues they will do their best to make it right.”
“I've been to this place twice now. Each time they have been quick, courteous, professional, and did the job right. They are now my preferred bike repair shop in the city. My only wish is that they would extend their hours.”
“I stopped by for the first time to talk with the service team about my bike. It had been about a year since the last service, and I wanted to figure out when I should schedule the next one.
The staff took about 10 minutes to carefully look over the bike, checked several components, and even measured the remaining life on the brake pads and chain. They gave me honest feedback that I still have about 2–3 months before service is really needed.
What impressed me most was that they took the time to do a thoughtful assessment and didn’t charge a dime. That kind of honesty and customer care is rare these days.
If you’re looking for a place to buy a lifetime bike and get top-notch service, I highly recommend this shop.”
“Max was awesome! Great local bike shop with nice guys who know what they’re doing and chill vibes. I went in with my tire leaking sealant everywhere and they didn’t make a fuss about the sealant dripping everywhere ?. Max made it look easy to seat my particularly tricky tire onto the wheel. Great experience and will definitely be coming back for other bike service needs.”
“Just ordered my bike today very hassleless what a great price on a surly Grappler hoping my bike gets here unscathed on the other side of the country hopefully I see it within 10 days very excited I'll let you know how my experience was when I get my bike”
“Stopped by for a few things when I was visiting SF. It’s a little walk up dutch door where you can see some smaller accessories in the glass and ask about other things. Vibes were immaculate - felt way more like a welcoming skate shop than a standoffish bike shop. Even though it’s a curbside sort of thing, would def stop by again next time I’m in the bay.”
“The staff know bikes inside out, whether you're shopping for one or fixing the one you have, and they're friendly about it. The shop sits right across from Golden Gate Park, so you can test ride almost immediately. Worth a visit for buying or repairs.”
“Physical storefront is now closed; the store only accepts online orders and does not have open hours on Eddy.
Great pieces for great prices— wish they still had a storefront, but I’m grateful there’s still people passionate about track biking in sf. Highly recommend.”
“I brought my bike to Columbus Cyclery for a tune-up, and also to address a specific mechanical issue. The mechanic immediately diagnosed the source of the issue. They finished the tune-up and repair well within their projected repair window (24-48 hours), and pricing was completely in line with the rates advertised on their website. Overall, it was a very positive experience.”
“Great local bike shop! Straight forward service, sells parts as well as full tune-ups, and he’s happy to fix any small problems he finds, even if they’re not part of the scope of the tune-up that he’s asked to perform. He straightened out the fork of my bike when I didn’t even realize it was slightly bent!”
“There isn't a superlative in my lexicon that can adequately describe how incredible my experience with Warm Planet Bikes has been.
I first reached out to Warm Planet Bikes back in December after realizing my wife and I had a bit of buyer’s remorse on our practically brand-new Tern GSD R14 — it had only 11 miles on the odometer. We decided we really wanted a front-loaded cargo bike instead. Even though Warm Planet doesn’t take trade-ins, Kash (the owner) went above and beyond, offering guidance on how to sell the GSD privately and even performing a full tune-up and diagnostic checklist for my buyer. That level of support, especially when there was no immediate sale in it for him, speaks volumes.
Then I became the most indecisive, high-maintenance customer imaginable.
From December through February, I changed my mind more times than I care to admit. I started out set on a standard Larry vs Harry eBullitt, but then realized our 60-lb Golden Retriever might not be able to comfortably lie down in the front box. That sent me down the rabbit hole. I bounced back and forth between the Yuba Supercargo, the eBullitt X, and the Urban Arrow Family Cargo. At one point I literally laid masking tape on my living room floor to map out the various bucket dimensions to see which one would best fit our dog.
Through all of it, Kash was patient, thoughtful, and genuinely helpful. Not once did he pressure me. Not once did he seem annoyed. He just kept offering insight, answering questions, and helping me think through what would truly work best for our family.
Kash is truly a diamond in the rough. His kindness and integrity are rare. And Ted, his mechanic, deserves major credit as well. Ted made sure the GSD was in A+ shape for its new owner, and the eBullitt X I finally took home was pristinely assembled. The shifting was buttery smooth, everything dialed, everything perfect. It rode exactly the way a dream cargo bike should.
If you want a shop that treats you like a human being instead of a transaction, Warm Planet Bikes is it. I can’t recommend them highly enough.”
“ONYX Motorbikes is literally the best e-bike out. Their staff are responsive, friendly and most importantly knowledgeable. Want to feel like a kid again? Inject some fun into your life or have an alternate environment friendly local commute option? Do yourself a favor and purchase!”
“Literally the nicest guy on the planet behind the desk at this place. He went above and beyond to help me find someone to help me pack up my bike. Extremely grateful ?”
10:30AM - 6PM
5612 Geary Boulevard, San Francisco
Bicycle Shops
“James sold me my Velotric. So far he’s the only worker I’ve met. My bike works great. They do all the maintenance. So far so good after a year. Reasonable prices for maintenance. They are helping me with my battery at the moment and did the whole warranty for me.”
“Awesome experience! After calling a number of shop to get my crankset and bottom bracket installed, all other shops had 1 week delay and a high fee. I came randomly to the Bike Connection and did the job in few hours instead of the estimated 1 day and did it for $45. Very happy with the result :)”
“Joey was very helpful and informative in helping us pick out a bike. We tried out three different bikes and he patiently help us decide the pros and cons of each. We ended up leaving with a bike! Would recommend”
“Ari is great. He fixed a clicking bottom bracket at the last minute, and he did my bike fitting, using his physical training background and technology (electrodes and sensors) to analyze my cycling and make adjustments to support my natural position. I’ve done four 75+-mile rides since and felt more comfortable than before. He also taught me stretching techniques because he could tell I was tight on my right side and that was causing unevenness on my saddle position and pedaling motion. He listened to my concerns and explained things clearly.”
“Amazing work by the FreeWheel team!
Came in with a cracked carbon seat stay, broken derailleur, and twisted chain. Came out with a freshly repaired almost brand new bike. My Cervelo Unicorn is back!!”
“Jeff and Sabine were incredibly kind and super helpful. They made the experience of buying my bike very easy! Additionally, they are both extremely knowledgeable when it comes to handling SF roads and hill grades, which can come in handy during the bike selection process. I was able to get my bike ready within a week and they were with me every step of the way. Thanks for the amazing experience and I look forward to coming back to Ocean Cyclery for all my biking needs!”
“Great shop, very knowledgeable and helpful. They for sure are my preferred bike shop in the city after 10years of experience here. 5/5 recommendation to support them!”
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“Brian was super kind and was instantly able to figure out what was wrong with my fit and make all the right adjustments to make things better! Would 100% recommend coming here!”