Brilliant Earth is a global leader in ethically sourced engagement rings, wedding rings, and fine jewelry, located at 99 Harlan Pl. in San Francisco. The business is committed to creating a transparent and sustainable jewelry industry, offering a beautiful range of natural and lab-grown diamonds and gemstones. Customers have praised the exceptional service they received from knowledgeable jewelry consultants, who are described as kind, patient, and genuinely interested in helping clients find the perfect piece. Many reviews highlight the enjoyable appointment-style shopping experience, which allows couples to take their time when making such significant purchases. The showroom is noted for its pleasant atmosphere and impressive selection of styles and prices. Customers have also appreciated the easy return and resize policies, which add to the overall convenience of shopping at Brilliant Earth. The commitment to sustainability resonates with many clients, making their experience even more meaningful. While some customers noted that jewelry can appear slightly smaller in person than online, this did not affect their satisfaction. Overall, Brilliant Earth is highly recommended for anyone looking for beautiful and ethically sourced jewelry for special occasions.
Rosaline has help me multiple times, and is always so friendly, professional and knowledgeable. I always feel I am in very good hands and she always remembers me, fantastic customer service.
April 2026
Beautiful product and quality. I needed to return the ring I purchased (for reasons unrelated to the quality) and Jude S. provided above and beyond communication and customer service.
