Great experience at Chase Bank thanks to Sam. He helped me open my account smoothly and took the time to give advice that went beyond just banking. Super knowledgeable, patient, and genuinely helpful. Really appreciated the extra care, highly recommend working with him.
November 2025
Bad asistence . One customer on window and have to wait about 15 minuts to make a payment . Only one atendent in window .
October 2025
Dear Chase, I find it unacceptable that on a busy morning, such as a Tuesday, there is only one teller available. This causes unnecessary delays and creates a poor customer experience. I kindly request that you review staff allocation to improve service. 9/30/2025 10:00am
