"Rented a one way rental with Enterprise. The location on Turk Street really provided an easily experience. Whole process took only a few minutes, and they did not upsell me on any of the extras. The tank was also marked empty, even though there was about a third of a tank of gas in it. Small things like that I appreciate."
November 2017 by Scott Luckey
"I rent cars here frequently. The staff is friendly and I have never had a problem with any of their vehicles. My only complaint is that it takes far too long to pick up a car. The associates always ask too many questions including "where are you going?" When I pick up a rental car, I just want to get the keys and go. I always reserve in advance, and choose the options I need so I don't appreciate their last minute attempts to upgrade or up-sell my reservation."
November 2017 by Michael Griggs
"Very good service, including pick up at my hotel and offering me a choice of a smaller car than the one I had reserved. The agent explained the key functions of the car, which was helpful. Returning the car was relatively easy, too. The only issue at all was that the location was busy both during pick up and drop off, so there was a wait--but not an excessive one."
October 2017 by Eric Castellucci
"Was very happy with this car rental experience! The pick up was quick and easy. All several members of the staff that I interacted with were very friendly and professional. I even had to opportunity to walk back and actually pick out the car I wanted, from the class I chose.
Drop off was easy, too. I actually called the day I was dropping off to see what the after-hour option was. They had a nearby location that accepted after-hour drop offs for an extra $25. Looked like this was the fee to park it in the parking garage overnight. Since I had such a great deal on the 3 day rental, this extra fee was worth it to keep the car a few extra hours and enjoy the city a little longer.
I definitely plan to rent from Enterprise again, and would highly recommend this location for anyone staying in the San Francisco area."
August 2017 by Jason Dickinson
"The staff is very good and the service is very focused and attentive. My main complaint is the hours of operation on Saturday on Sunday only stay open until 3:00 pm (and apparently they are thinking of reducing this to 1:00 pm). Definitely strange to not be open at least a full business day when the industry typically supports greater weekend support. Beyond the limited hours though, it was good service."