“Really enjoyed driving the Hyundai Elantra it was great on gas, the car was very clean when I picked it up.
Really enjoyed driving it through the mountains and through the sequoia nation park. Zipping through the tight turns and hair pin turns was a breeze . The vehicle was very responsive so over all a great driving experience. I used the smart mod throughout my journey and still provided plenty of pep.”
“An amazing experience and great customer service from the young woman who helped me when I picked up the vehicle to Chris who helped when I returned the car. Vehicle was in excellent condition and any questions I had were answered.
Will only use Alamo now.”
“Great job with car but also appreciated the partnership they had with Enterprise Auto to do pick up and drop off of rental at their location while the car is in the shop. They managed to source and manufacture parts for a 22 year old car quickly and easily.”
“My experience was quite positive overall. It started off badly when I was offered a rather old Jeep Compass with about 20 scratches, but only 10 of them were recorded in the protocol. A woman from SIXT agreed to add the remaining scratches, but eventually my patience ran out, and I insisted on changing the car. The new car was a much newer GMC Terrain, which was great. Still, they shouldn’t have such junk in their fleet at all — I don’t understand why I was offered it in the first place. The guy working on the floor with the cars was great, though — unfortunately, I don’t remember his name.”
“Great service from online booking to car pick up to drop off and checking out. Top notch!! But beware of refueling charge - we were rushed and couldn’t get to gas station so they charged us $9 a gallon!! Pretty crazy pricing even when selling for $5 and change everywhere in SF!! It doesn’t cost that much labor to fill up a half a tank of gas!! Maybe you like to hose over all the corporate renters but there are plenty of personal renters too! It really soured the whole experience at the finish line!!”
“Amazing rental at this location which is conveniently located near the Cruise Port Pier #27. If you rent from this location, please see Mr. Chen, he will take great care of you!”
8AM - 3PM
1365 Columbus Ave, San Francisco
Car Rental
“From the managment to the staff. Completely made my renting a car expierience a breeze.
Had another great expierience at this location today. In and out. Totally accomadating”
“Love service. Always communicative and set expectations. Always mention anything else that may be of concern and keep me in the loop, especially when they are understaffed some days. Honesty and transparency goes a long way! Give these men a raise! Haha”
“I tried returning the car to the Folsom location on Friday night and they were closed. Was able to drop off the car here no questions asked. Treatment was incredibly friendly and was able to remove the additional day for I wasn’t charged extra without much effort/ explanation. Would definitely return rental cars with them again.”
“Rented a car on the 26th of May and returned on the 27th May, everything went nice and smooth. Just want to give a huge shout out to the handsome Korean man who helped with checking out the car. He was extremely helpful and nice. Even guided us how to pay the toll online. Would definitely recommend this branch.”
“Shoutout to the team at Enterprise Rent-A-Car for always coming through. Issac and Neal run a solid operation and it shows. The customer service is on point every time, and you can tell they actually care about doing things right. Big respect to the whole crew too, from the front desk to the guys getting the cars cleaned and ready. Everyone there puts in work and it doesn’t go unnoticed.”
“Very friendly staff.
Picking up the car was very easy, ans brining it back was also easy.
Very nice car, that has been washed and filled up before i picked it up.
Walked around the car with the staff to go around the scratches/dents that already existed to rule them out.
Carplay was installed for me by the staff.
Overall a great experience!”
“From the time I walked in the door till the moment I returned the rental, I was served with outstanding customer service and professionalism. That is just not seen nowadays anywhere else.
Payton made sure that I was taken care of from step one and continued to follow up with me periodically to make sure that my rental was satisfactory and there was nothing else needed.
Without a doubt, I will be choosing this rental car location/ agency in the future and recommending their services, family and friends.”
“City rent a car was amazing! Their customer service is above and beyond! We had a different company cancel on us day of and City Rent a Car was able to help us get a car that same day. They were super helpful and even suggested local spots to visit where we were traveling to. I left my purse in the car on accident and flew out of the city before I realized. City Rent a Car found it and priority shipped it to me in 2 days across the country!! Not everyone will do that, so I truly appreciated this company and its people for going above and beyond for me even after we returned our car. Thank you so much City Rent a Car!!”
7AM - 5:30PM
4099 Geary Blvd, San Francisco
Car Rental
“If you want people who care about your car to advise you and work on it, this is the place. Dora, David, Tommy, Anthony, Andrew, Christopher, Javier, Tyrone and Garland have been fantastic over the past couple of years I have been bringing my 4Runner here. Thank you!
Ash”
“I appreciate the staff's friendliness and their ability to handle work quickly and accurately. I also appreciate the clean and high-performance vehicles they provide for rent.”
7:30AM - 5PM
350 Beach St, San Francisco
Car Rental
“After reading the mixed reviews, I was skeptical about renting a car here. From the moment I walked in, Deanna at the front desk stood out with her warm and welcoming attitude. She was not only friendly but also incredibly helpful, answering all my questions with patience and professionalism. The whole rental process was smooth and uncomplicated. I am very happy I gave this place a chance.”
“I rented a SUV here with Calvin Chen, thank you so much for being flexible and helping me with my trip. Highly recommend this location and this team. Thank you Calvin and enterprise ?”
“The whole process was smooth and easy. The staff was professional, friendly, and very helpful.It was also easy to text if I had a question. It made the experience simple and stress-free. Highly recommend. ?”
1 - 5PM 8AM - 12PM
687 Folsom St, San Francisco
Car Rental
“I would like to thank the branch manager Jeremy Hurtado. He was very helpful. When we parked the car outside of the branch, he checked quickly, provided clear information and help drove the car to the garage. The whole process was really smooth. My parents and I had a great experience renting the car from Alamo airport and returning it downtown.”
“By far the best car rental experience ever! I highly recommend Black & White Car Rental, the car was beautiful and in perfect condition and the convenience of delivery in San Francisco was a game changer! This allowed a smooth and quick departure to Napa for the weekend. Jhoie was very professional and prompt answering my questions and the paperwork process was painless. Next time I visit San Francisco, I will definitely skip the long rental counter lines at the airport and call Black & White Car Rental instead!”
“Eduardo was wonderful to work with. After having my flight cancelled/changed multiple times, it was so pleasant to talk to him and he was so helpful! Thank you! Five stars for you!!”
8AM - 4:45PM
821 Howard St, San Francisco
Car Rental
“Was a bit hesitant when I read the reviews on Google Maps, but reserved a car regardless because it seems better than other places within walking distance.
There was a line of 4-5 people when I arrived with one gentleman at the counter, and another in the garage. The line moved swiftly and the total wait time was around 15 min possibly less..
The car they gave me was well taken care of, zero complaints. Overall I had a 5/5 experience here!”
“Huge thanks to Max and Cory for making my SF rental so easy! They walked me through everything clearly, and I was on the road in a clean, well-maintained car within minutes and the return process was just as simple. Great service all around.”
Open 24 hours
255 3rd St, San Francisco
Car Rental
“Ran into a sudden severe snowstorm in Portland, Oregon where I had rented a car through Getaround. Had to have it towed back to the home zone. Called Getaround support and they worked hard and did their best to ensure a good experience for me regarding the rental and made sure I was safe. They promised over the phone everything would be worked out and they kept to their word. Five stars for ease of use of their platform and great customer service. -Jesse from Portland”
“Picked up our car when leaving SF for a 17 day tour of California. I'd booked a Full-size SUV (Group Z) through Budget UK website as was nervous as to what we'd get. Ended up being a 2025 Chevy Tahoe LT with 1400 miles on it. Absolutely perfect - the car was amazing and I couldn't have been happier with it. The service was efficient but perhaps a little brusque - I tried to confirm excesses, insurances, no toll tags etc but the lady wasn't that interested. However, booking through UK gave me all that I needed without requiring extras. Drop off at LAX was super easy and efficient as well.”
“Rented a car for four days through Costco Travel for $223.
It’s right across from the Moscone Center — very convenient. They have both Avis and Budget at the same location, and only electric cars are available.
We returned the car at SFO Airport and then took the Blue Line AirTrain to the terminal.
You need to make sure the battery is above 70%; otherwise, there’s a $35 fee if it’s between 10% and 70%.”
8AM - 12PM 1 - 5PM
687 Folsom St, San Francisco
Car Rental
“I rent cars weekly for work and have been to many different car rental companies and locations across SF and the country. This location (and Enterprise as a whole) is by far my favorite! It's small but the customer service is exceptional. I mostly interact with Noah (he's amazing!) but the entire team is helpful and friendly. If you're between locations or companies, choose this one. The headache from other rental car companies is not worth the headache”
8AM - 3:30PM
2955 3rd St, San Francisco
Car Rental
“I have chosen to rent with these good folks for the last few decades as they've always been the best Value for the Money. They remain so to this day in 2023 !”
“I was born in San Francisco and have lived here a number of times. I always saw those cars but they seemed too tourist oriented. Coming back for a visit after 10 years and renting a GoCar to see the city was a lot of fun. My wife just laughed most of the time.
I recommend it as an option, if you have 3 hours to just hangout together and want a quick tour of the city.”