Excelsior Auto Care, Inc. is a family-owned and operated auto repair shop in San Francisco that has been serving customers for over 20 years. The business is well-regarded for its honest, efficient service and knowledgeable staff. Customers appreciate the great communication and the willingness of the team to help explain options for repairs and services, such as tire replacements. Many reviews highlight the master mechanic's expertise, noting that he can fix a variety of issues correctly and efficiently. The shop also creates a welcoming atmosphere, making customers feel comfortable, especially first-time visitors. Clients have noted the quick turnaround for services, with many repairs completed in just a few hours. The facility is spacious with ample parking, and customers enjoy the personal touches, such as treating pets while they wait. Overall, Excelsior Auto Care is praised for its reliable service and dedication to customer satisfaction, making it a go-to choice for auto care needs in the community.
Amazing experience with Excelsior Auto!! Vicki and her husband run an amazing shop!! Our neighbor just suggested them as her “go to” and I am so happy I took the advice!! Very honest and I felt comfortable as a first time customer!! Great communication through the process. Out new mechanic, FOR SURE!! Thank You... read full comment
February 2025
First time at their new location, still great service. I needed new tires and went in not knowing what I wanted. The staff took their time walking me through options and making sure I was getting the best tire for my budget.
November 2023
Had a wonderful first experience with them. They went above and beyond. Lovely family that dotes on my dogs while we waited around and offered them treats. They were super helpful and I will definitely be back again.
