FasTrak Customer Service Center

Transportation
Hours: The FasTrak Customer Service Center is helpful when it comes to handling tickets and citations, with many customers reporting positive in-person experiences. The staff is described as polite, friendly, respectful, professional, and very nice. They are fast and efficient, getting work done very quickly and getting customers out promptly. The office itself is clean and fresh. While some find the process a pain and wish for easier payment options for those without a transponder, others report very simple transactions for account setup and transponder returns. Assistance is available both in the San Francisco office and over the phone, where representatives listen well and provide great service. Going in person is often recommended for the best chance of resolving issues, as staff are known to go above and beyond to help.

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1. San Francisco, California