Graff San Francisco, Post Street, offers an exceptional jewelry shopping experience. Customers praise the friendly and welcoming staff, especially highlighting the helpfulness and passion of team members like Rosie and Christina Hsu. The staff go above and beyond to make customers feel comfortable, providing personalized recommendations and attentive service. Many reviews mention the careful handling of special orders, including rings shipped from abroad and re-sizing processes, with updates provided throughout. The quality of the rings and jewelry is highly appreciated, with customers noting their stunning appearance. The overall experience is described as fun, stress-free, and memorable, making Graff San Francisco a trusted choice for engagement and wedding rings. The dedicated team ensures that each customer feels valued and well taken care of, leading to high satisfaction and a willingness to return.
As a young couple, we were initially intimidated to go shopping for a ring at big brand names. That changed very quickly when we met Rosie, who helped us with finding exactly what we needed. She went above and beyond to make us feel comfortable and gave us many great recommendations, which contributed to our great experience... read full comment
April 2025
I met Rosie and she was very welcoming. We had a great conversation. She showed us everything I was looking for. She showed us around with so much passion.
December 2024
Very friendly service. Though we didn’t make an appointment, still get into and tried many jewelry
