On The Run Shoes provides an attentive and knowledgeable service focused on finding the right footwear solutions. The staff is extremely knowledgeable, helpful, and kind, taking considerable time with each customer. They offer expert help in selecting shoes and inserts, explaining the reasoning behind their recommendations. Services include a thorough fitting process and gait analysis to address specific needs, from running and walking to reducing foot pain. Their expertise can help solve growing issues, with customers reporting reduced pain and improved comfort. The experience is often described as wonderful and the best shoe shopping experience, leaving customers feeling mentally and physically supported. Many customers plan to return and recommend the spot for solid shoes and inserts.
Came in on a busy holiday weekend and received assistance from the wonderful Tomek. Helped quickly find out and procure exactly what I needed with tips on improved foot health. Coming back for a new pair bc this place is always great.
June 2026
helpful advice and amazing support from Tim, really made buying a new shoe so much less intimidating. felt comforted by all the knowledge all the staff seemed to possess
May 2026
Charlotte was the best! Amazing customer service. She was so helpful knowledgeable and did everything she could to make sure I got the perfect running shoe. Referring this store to everyone!