Portola Auto Services is a highly recommended local mechanic known for honest, knowledgeable service. Customers describe the mechanic as top notch, extremely knowledgeable, super friendly, and nice. The business provides quick response times, with immediate estimates and reasonable repair costs. They are known for fitting customers in even when busy. Work is done efficiently, often the same day, and includes clear explanations in layman's terms. They give honest quotes, offer options on price ranges for parts, and consult on tradeoffs while working within a customer's budget. This trustworthy and reliable service has made Portola Auto Services the go-to mechanic for many.
The staff at Portola Auto were very friendly and helpful! They were able to fit me in to their schedule last minute, and were refreshingly clear about the work they needed to do and the risks involved, and checked in with me by text to offer alternatives and get my OK before proceeding. Excellent service!
August 2025
They run an honest business. Ed is great. I showed up with a busted tire without any appointment. I was in a rush. Ed and his colleague dropped everything, and quickly fixed up my car in no time free of charge. Grateful for their generosity. Will always come to this shop for auto repair needs. Highly recommend.
February 2025
Quick service, reasonably good price, and easy communication with Ed.
