Redwood Credit Union is a full-service financial cooperative serving the personal and small-business banking needs of several North Bay counties and San Francisco. The customer service is consistently described as superb, smooth, friendly, and amazing. Reviews highlight a patient, professional, and knowledgeable staff who provide enthusiastic and helpful support. Many note the process of opening accounts or transitioning banking is seamless and thorough, often completed in a single appointment with excellent follow-up. The atmosphere at locations is noted as modern, warm, and welcoming, contributing to a positive experience. Clients report feeling confident and valued, appreciating the comprehensive financial services and one-stop-shop approach. The credit union’s staff are commended for their excellent communication, quick response time, and dedication to tailoring services to individual needs. Overall, reviewers highly recommend Redwood Credit Union for its outstanding and customized banking services provided by a committed team.
if you're tired of the three major banks, this credit union might be right for you.
February 2026
The people working at this branch are always super helpful, professional, and quick! Have been faithful to RCU for 14 years, it's a superior financial institution.
October 2025
Luis Cocom is a great help! He helped me set up a new account and answered all my questions. He's amazing.
