Shinola is a beautiful retail establishment with excellent, impeccable, and top-notch customer service. The staff is helpful, super kind, and makes customers feel welcome. The store features a warm interior with wood paneling and floors, wide open clean spaces, and a small patio with plants. It carries watches and clocks that are simple, sophisticated, classic, and timeless, along with leather goods like journals and wallets. The store offers free embossing and monogramming on the spot. While its products are seen as lovely eye candy, they can also feel unattainable to some.
