Standard Plumbing | Ace Hardware in San Francisco's Richmond District provides good service and is a convenient location. The store has an amazing and vast selection of everything, with customers noting it pretty much has everything they need and is more diverse than other stores. This allows people to go into one place to pick up everything for household needs and repair. The staff is often described as awesome and super helpful. Employees take the initiative to assist customers, offering invaluable service by helping compare products line by line or figuring out missing equipment. They provide great advice and go the extra mile, with a genuinely helpful and gracious attitude that makes customers feel taken care of and welcomed. This above and beyond customer service, including instances of exceptional honesty like returning lost items, builds the store's strong reputation. While there are a few mentions that staff can sometimes be not as friendly, the overall experience is really amazing, leading customers to definitely return.
Lots of stock, prices are on par with other local hardware stores. The staff could be a bit more friendly.
April 2025
Product found by Internet search was unavailable in store. Wasted my time coming here for it. Why post a product that is no longer available.
February 2025
Everyone is super friendly here. Kenny helped me match screws which for me is the most frustrating part of the hardware store - so nice to get some help with it.
