-
October 2023 by Google user
The apartment windows are extremely dirty. Leasing agent said that they will be cleaned before my move-in date and it has been a month now with no updates on when the issue can be resolved. Beware of this before you decide to move-in. Very disappointed in the management company.
-
June 2023 by A B.
Great building but the one guy always wearing his mask was rubbing his whole face and nose while wearing his mask today not with his knuckle but his fingertips. You can nip it in the bud with virus' by simply not touching your face with your fingertips--Just Dont wear another mask that will ultimately go into the ocean and kill sea life . JUST DONT RUB YOUR FACE (mouth hole, nose hole, eye hole) with your fingertips EVER. I mean EVER. At this point, if a worker needs to mask, it means they are SICK. Two weeks sick pay was the norm, why not now? Otherwise, don't request workers to mask. Just request YOUR WORKERS TO NOT TOUCH THEIR FACE WITH THEIR FINGERTIPS. It Aint that hard. But i dare you, managers. Try it. Less masks killing sea life 20 years from now.
-
April 2023 by Hamda A.
We moved here in 2014 and this used to be one of the best places to live in. The people that used to work here were beyond amazing and efficient. But, now.. it's just really bad and messy... Paying the bills became a huge mess too, how could someone create a new system that does not work to update an old system that worked so well?! It's like you have no control over what gets paid and constantly have to contact the leasing office for help... and they don't always respond. The concierge team is still sweet and kind and the only reason why we did not break our lease this year. But, I doubt we will be staying longer.. what a disappointment!!
-
January 2023 by Anjali Gupta
I absolutely enjoy living in Paramount. Great staff - always very helpful. Specially love the community and the events such as BollyX and HIIT classes. I love to dance and the BollyX class is such a fun, energy filled class and a great place to make new friends!
-
January 2023 by Shilpa Ramakrishnan
I am a resident of Paramount now . My experience has been really great, the amenities are really nice and new compared to other such apartments in SF. Best part of living here is the social activities, FREE programs provided by Paramount - especially the Bollyx classes on Tuesday are simply amazing! The Bollyx instructors are so energetic, fun and there is a very good turnout for these classes where you can make friends :)
-
October 2022 by Yuval Bahat
Apartments are nice. However, expect to often wait 5-10 minutes (!!!) for an elevator. The bike room is very crowded, with water paddles on the floor and very inconvenient locking options.
-
July 2022 by John Barnhart
We lived at the Paramount for five years. During this time, the building condition declined significantly. Elevator service was a chronic problem, even before a flooding event in January disabled them severely, with repairs extending for months. The parking garage elevators also failed, trapping the cars parked there. The quality and frequency of social gatherings declined. Eventually we just couldn’t justify the annual rent increases, especially the final substantial increase that we turned down and moved out. We left our unit very clean, but were still charged a $325 cleaning fee - the first time in our lives. And our deposit refund came two weeks after the 21-day legal limit in California. On the plus side, the fitness center, the concierges and the maintenance team were good throughout our stay.
-
July 2022 by John B.
We lived at the Paramount for five years. During this time, the building condition declined significantly. Elevator service was a chronic problem, even before a flooding event in January disabled them severely, with repairs extending for months. The parking garage elevators also failed, trapping the cars parked there. The quality and frequency of social gatherings declined. Eventually we just couldn't justify the annual rent increases, especially the final substantial increase that we turned down and moved out. We left our unit very clean, but were still charged a $325 cleaning fee - the first time in our lives. And our deposit refund came two weeks after the 21-day legal limit in California. On the plus side, the fitness center, the concierges and the maintenance team were good throughout our stay.
-
May 2022 by Bill Yan
Nice view and amenities. Nice concierges, Josh, Mercedes, and Issam.Slow elevators, some of them are not even operating. It’ll sometimes take you > 5 min to get one.Slow response from the leasing office. They barely replied my emails or phone calls. I have to constantly call them and they only give very vague answers and said will get back to me, which never happens.I feel like they want to kick us out so that they can raise the rent. They (leasers) probably don’t care about the retention rate.========update=========I decided to move out. But they mistakenly charged me the full-month rent for the last month but I only stay for 2 weeks. I called the leasing office and they told me either they can refund me on Friday and charge for a half-month rent again, or return the rest with my deposit after I move out. I LAUGHED, I chose the first option.The funny thing is, it didn’t happen on Friday and I have to call again. And I got the same answer from the assistant: we got your number and left a note for the leaser, we’ll get back to you later. I look forward to it.How ridiculous?!?! I can sue them for any lost due to this simple mistake! I signed up for the move out notice a while ago. Did they overlook?Maybe they are understaffed. But is that my problem? I don’t pay my rent to deal with their problems.
-
May 2022 by Bill Y.
I decided to move out. But they mistakenly charged me the full-month rent for the last month but I only stay for 2 weeks. I called the leasing office and they told me either they can refund me on Friday and charge for a half-month rent again, or return the rest with my deposit after I move out. I LAUGHED, I chose the first option. The funny thing is, it didn't happen on Friday and I have to call again. And I got the same answer from the assistant: we got your number and left a note for the leaser, we'll get back to you later. I look forward to it. How ridiculous?!?! I can sue them for any lost due to this simple mistake! I signed up for the move out notice a while ago. Did they overlook? Maybe they are understaffed. But is that my problem? I don't pay my rent to deal with their problems.
-
April 2022 by malavika mallik
The management is a complete joke. It’s either the elevator doesn’t work or the valet parking doesn’t work cause the car elevator is constantly broken.It’s been 4 months since we moved in and the elevator to our house is still not fixed.It’s extra hard to reach the manager because she thinks there are better things to do than to attend the residents who have been trying to contact her for over a Month. The locker for the packages have been broke for over a month and that’s not fixed either.The apartments are good and the amenities too, but the management, nope, they need to up their game
-
April 2022 by Dan R.
It stinks. Literally. Was in a corporate rental. Nice corner unit up high. But the hallway smelled so bad from trash that I could barely make it to the door without gagging. At least it didn't permeate the unit, but still unpleasant. Moved to another floor that didn't smell as bad, but it got into the unit enough to notice, all the time. This place is disgusting. Plus you wait 5 minutes for an elevator during peak times. I've warned my company. Hopefully it will never rent at the Paramount or from any Churchill property again.
-
March 2022 by Kristy V.
I stayed in temporary housing for 30 days at the Paramount. Overall it was a pleasant experience. Pros: -staff particularly the concierge are friendly and happy to help -location is convenient if you go to the office downtown, close to many restaurants and embarcadero -gym was well equipped and clean -the 1BR floor plan we stayed in was spacious, renovated, and had beautiful east facing views -pet friendly. Dog run on the rooftop was convenient Cons: -elevators were my biggest complaint. Expect long wait times at peak hours every single day -many dog owners do not keep their dog on leash / lack elevator etiquette. It was stressful having a leash reactive dog -coffee machine was slow and didn't work at times Did not directly deal with property management so can't comment on that. Seemed like a well maintained building with nice services while we were there! It's just those elevators that were painful and added stress to my day.
-
March 2022 by Marc DeRosa
I lived here for 2 years and was very happy with the apartment and facilities. All of the staff were extremely helpful and polite. The location is convenient with 2 supermarkets a few blocks away, and an assortment of department stores and eating places. In the building has a variety of nice touches for renters like a commons room/work area, a pool, and a weight/exercise room. I would stay here again if I was in SF and I would highly recommend this building.
-
February 2022 by Priyanka J.
DO NOT RENT HERE!!! they have extremely faulty plumbing and leakages and apartments flooding are the norm. IT HAPPENS ALL THE TIME !! My apartment was flooded 3 times and the management continues to rent out these apartments to oblivious people by trying to lure them with fancy amenities. Not worth the hassle.