The Wok Shop is a highly regarded store specializing in Asian cooking equipment, led by the knowledgeable and friendly principal, Tane. Customers appreciate her welcoming approach and her expertise in explaining how to use various cooking tools and recommending nearby dining spots in Chinatown. The shop is noted for its extensive selection of items, including hard-to-find clay pots and unique cookbooks. Tane's dedication to customer service is evident, as she readily assists shoppers in locating specific items and offers helpful suggestions. The shopping experience, whether in-store or online, is smooth and efficient. Customers report fast shipping, careful packing, and responsive customer service, often receiving prompt answers to their inquiries. The Wok Shop has earned praise for its quality products, such as the recommended carbon steel woks, which are valued for their sturdiness and superior seasoning. Overall, The Wok Shop is a beloved destination for culinary enthusiasts, offering a remarkable array of tools and a supportive shopping environment.
Yes, the owner is not for everyone. She does not believe that the customer is always right. She really knows her stuff; she does know more than you. If you are ok with that, she is going to get you exactly what you need (even if you thought you needed something else). She is a treasure!
March 2026
Great customer service. If you want to feel like you shop here all the time.
March 2026
I must agree with the reviews on customer service. Asked some genuine questions as a first time wok buyer and was met with condescending responses. Just went with the 14” flat bottom one that I went in looking for, nothing more. Hopefully the wok lasts and the interaction was worth it LOL
