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“We bought TruSteam Range Hood from Pacific recently and are very happy with it. It works very well and is easy to clean the hood using the steam function.
Ms. Yip was very professional. She explained the questions for us very patiently and arranged the installation very quickly. The installation crew were very professional and did a wonderful job.
Overall we are very satisfied with the Pacific team.”
“Phil’s is definitely a San Francisco institution! They have repaired my vacuum and helped me with other small repairs that l couldn’t do myself. I would be lost without them!”
“As someone completely new to sewing, Brad took the time to explain the basics, recommend the right tools, and share practical tips that made everything feel much more approachable. I'm looking forward to visiting this shop more as I continue with sewing projects!”
“Great service and a big variety of Restaurant equipment.
The store is perfectly accommodate.
The staff is always willing to help you and they have the knowledge of all the store inventory locations.
Thanks again for your help”
10AM - 4:30PM
994 Geneva Ave, San Francisco
Appliances
“Recently had a situation where our appliance took a while to arrive due to Covid backlogs... and when we got the unit it didn't function properly (definitely not Al's fault, at all). Was exceptionally happy and impressed as Al and his team got me a replacement unit of a different, acceptable brand quickly and in time for the upcoming holidays. Al and Manuel (Al's installer) were great people to deal with. Thank you!!”
“Rancho Grande Appliances provides excellent service and a great selection of high-quality appliances. The staff is knowledgeable, friendly, and helpful, making it easy to find exactly what you need. The products are reliable, and the shopping experience is smooth and professional. Highly recommended for anyone looking for appliances with quality and value.”
“Astounding selection of kitchenware and gadgets. I just cook occasionally but it's still really fun to just walk around the aisles. Staff is super friendly too.”
“We received our new sink yesterday and we are happy with our experience working with Alison at Ferguson. She is a great communicator and listened to what we needed - a small sink that fits into a small bathroom. She offered us various solutions and it was delivered promptly. Great experience and I'd recommend Alison at Ferguson.”
“Really beautiful tea cups, tea kettles, jewelry and other items. This store feels traditional. I worked at Canon (Japanese company) for more than a decade and this store brought me back to those times. I felt at home here. Lovely merchandise and vibe! It’s too bad people rated this store so low due to their prices. They are deserving of higher ratings.”
“Iyara was really super helpful. Knowledgeable, problem, solver, knew the details of each of the products. We are interested in so well. Would love to work with her again in the future!”
“Highly recommend. I went here to solve for a hood vent but was a fairly complicated space. Marty took the time to walk through various options and even double checked what I was buying would really work. Above and beyond. Thank you Marty!”
“Surprised they have a one star! Much better than Home Depot. Came in, friendly people. Happy with the selection and the prices of some plumbing things I was looking for.”
“I still have no faith in Best Buy’s call center; however, JONATHAN from the Geek Squad renewed my faith in the Geek Squad. He was professional, very pleasant and had EMPATHY for my frustrations!! Plus, based on what I shared and what he could see, he was able to fix my television!
The Call Center (once again) got my issues wrong!! Last week, they sent out installers; didn’t need anything installed. This time, they told Jonathan that I had no power (wrong) and probably needed a part to repair the problem (wrong)!!
Smh…the call center agents are polite but they don’t LISTEN!!
Thanks to Jonathan, I have a pretty television that works!!??”
“Our Bertazzoni range has been giving us problems since the beginning. Multiple calls to the headquarters resulted in them sending terrible technicians to our home, if they even came! Sometimes no one would show up! Finally, after almost a year, they put us in touch with Purcell Murray, who sent Juan to fix our stove. Juan is definitely one of the most personable, knowledgeable appliance professional that we've ever worked with. He made us feel so much better about this purchase, and also supported us in filing for an extended warranty. After about two hours, he fixed all of the major problems. He's the kind of professional that we all deserve! Thanks Juan!”
“Probably the most competent Best Buy employees I’ve ever come across in the Bay Area. Everyone was friendly and easy to approach when I had questions about
Laptops or the return police.
It was a busy Labor Day sale, but it was very easy and pleasant to navigate the store and shop for fantastic deals. Will definitely be back to this location and this location only, SOON!
Update: they have a section next to the shitters where you can charge your phone or devices absolutely free of charge! (March 2026)”
“Mr.Rob or Robert was very helpful and knowledgeable in assisting me purchase my new pressure washer, he was visibly busy and he was kind and courteous enough to stop what he was doing to help me retrieve it at the top of the shelves. Thank you Mr. Robert!”
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“My father was visiting San Francisco for the first time and we required an attachment for our Dyson and had to carry it back to India
He visited the store to separately purchase the product which would cost us around $200, but Zachary came to our salvation.
He was generous enough to kind us with the product and offer us the same at absolute no cost. And the attachment works fantastic.
Zachary was extremely courteous and handed us the right tool, can’t thank him enough. We would definitely recommend visiting the store with any Dyson related purchases and Zachary will help you right to it.”