Total Wine & More in San Francisco is a wine, beer, and spirits store with an incredible selection at great prices, including cigars. The store is described as pristine, clean, and well-stocked. It offers an exceptional selection of liquor and beer, with specific praise for its variety of ports and a particular canned mai tai. Customers can join educational classes and events, weekly tastings, and talk with the store's friendly and helpful wine, beer, and spirit experts. The employees are noted as courteous, readily available, and providing great customer service, with one staff member generously offering a tasting. The business offers Same-Day Delivery and Curbside Pickup via its website and app. Experiences with delivery have been mixed, with one instance being on-time with good communication and another arriving late with no communication. The store has a huge parking lot, making parking super easy. For safety, the business has armed guards and requires ID to enter, which some customers appreciate for ensuring a safe shopping experience. Checkout is efficient and quick. Many customers state they will definitely be back or shop there again.