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March 2024 by joey kroeger
Slowest service imaginable
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December 2023 by KamilTheKhan
Miserable people
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October 2023 by Devang Raju
The staff were patient and helpful. Recommended :)Also, Route 38 stops right in front of USPS.
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July 2023 by Jean More
I can't say enough good things about this Post Office! The staff goes above and beyond to provide exceptional customer service. They patiently answered all my questions, helped me navigate through the mailing process, and even provided packing supplies for my fragile items. With their expertise and attention to detail, I know I can trust them with all my important shipments.
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June 2023 by Thien H.
Never had a issue with this post office or employees. They are just like a lot of other post offices. It's nice that this location has a few limited time parking meters (they take coins, credit card, or use pay by phone app) right outside. Or if you want to park up the street there are free neighborhood spots, but it might be a trek downhill/uphill. Remember to check the street sweeping schedule to avoid a parking ticket. The customer service agents aren't super cheerful, but they are usually nice and have never been mean to me. There's an automated machine inside you can use to pay and print out certain postage/package postage if you want, but I find the counter people to be faster. If you have a pre-paid label/package then you can skip the line and just place the package on the counter where all the other dropped off packages are if you don't need a receipt. The flat rate/no weight limit priority boxes are helpful.I like that they have a rack of greeting cards for sale. I just wish they were fully stocked all the time with the different holidays/celebrations. I missed out on Christmas cards this year because I went too early in December, but their prices for Christmas cards were pretty reasonable in the past. They also sell most packaging materials you would need including boxes, envelopes, padded envelopes and tape.I don't even care whether the USPS as a whole is super profitiable or not. It should be regarded as a service for all of us. People get their medications and important documents through the mail. I avoid using Fedex or UPS because they often damage my packages on their way to the recipient. It's better that we have more competing services overall. I find the USPS website the easiest to use especially if you have a scale at home. I don't think mailpeople should have to deliver mail on Saturdays. Let them rest. Do delivery mailpeople have to pay for their own uniforms? Their uniforms look pretty ragged from what I've seen.Anyways, thank you to our local post office and mailpeople.
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May 2023 by Lisa X.
Maybe I got lucky but the wait in line (with 2 people ahead) and two service windows was only 5 minutes. One window was still occupied with same customer when I left. I just needed to pick up a package that was marked delivered yesterday, but the driver took it back and left a note instead. Anyway, glad the package was there. I originally wanted them to redeliver but with the holiday weekend coming up, I felt like I needed to try to get this myself. Obviously it was the correct decision as I wouldn't know when they will actually redeliver since it's sitting in their back room.
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May 2023 by Michelle
Friendly with larger space for drop off than other USPS in the area.
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May 2023 by Anya Kern
Sze is awesome, give her a raise!
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May 2023 by Tyciea T.
The workers are slow, and they can never seem to find my packages when I go to pick them up. And if they do find The packages. wait time is extremely long
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May 2023 by Rett S.
Went in today around 2pm to mail 2 cards. There was 1 person working but she was so helpful and nice. Wish I would've gotten her name. There was a line but that's to be expected. Great customer service!
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April 2023 by Roaminggene
Absolutely THE WORST Posf Office in San Francisco! Out of 4 tills, they usually have only ONE clerk, and she's normally the slowest. A visit to this PO never takes less than 30 minutes even if you have just a simple letter. Avoid like plague!
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February 2023 by Eric Hiss
I really don't know why this branch gets low reviews. The staff here are super knowledgeable and friendly. Lines are rarely long in the am, longest in the late afternoon. They have the PO boxes and supplies here and there's usually street parking nearby.Postal workers don't get the respect they deserve. Remember to say thank you.
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February 2023 by ashley joban
Great and quiet place to drop off mail and send packages
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January 2023 by Andrew A.
Worst post office I've ever dealt with. Many carriers couldn't care less about their customers and just talk on their phones while delivering (not allowed). The supervisor (Juan) for this branch is super retaliatory and also doesn't pick up his phone and has no voicemail. I do my best to send everything via FedEx but when it comes to letters etc, do we have a choice? Not worth the cost of stamps given the service they dish out.
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January 2023 by Ames
My experiences here have always been pleasant. Lines are usually not long and wait times bearable. Staff has been wonderful: courteous and always suggesting me a cheaper option to package and ship my stuff. My go to post office in the area!
